Group Coordinator Lead

DHL Supply Chain•Monroe, OH
•Onsite

About The Position

DHL Supply Chain is hiring a Group Coordinator Lead to coordinate and support daily warehouse operations, including inbound and outbound work, case, layer, and manual picking, shipping, and receiving. The role serves as a working lead, providing day-to-day direction, coaching, and support to warehouse associates; assigning work schedules; conducting training; monitoring associate progress and performance; and managing daily workloads. The coordinator supports warehouse floor operations and operates material handling equipment, including Reach Trucks, Forklifts, and Mid Riders. The role uses Blue Yonder WMS, RF scanners, Microsoft Forms, Excel, and other warehouse systems to manage inventory and operational processes. Duties include processing and verifying Bills of Lading and other shipping documents, maintaining accurate records, reviewing work-group documents, monitoring workflow and staffing needs, supporting parcel, LTL, truckload, and floor-loaded shipments, and assisting with container processing. The position addresses inventory discrepancies, shipment issues, and other operational challenges in partnership with leadership. It promotes a safe work environment and compliance with procedures and quality standards, reports unsafe conditions that cannot be self-corrected, supports continuous improvement, and performs other duties as assigned. The schedule is Monday through Friday, 4:30 p.m. to 1:30 a.m. Pay is $21.35.

Requirements

  • 6–12 months of warehouse experience.
  • 6–12 months of forklift operation experience.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong communication, leadership, and problem-solving skills.
  • Comfort holding associates accountable and having difficult conversations when necessary.

Nice To Haves

  • High school diploma or equivalent.
  • Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment.
  • Experience with warehouse operations, shipping, receiving, inventory, or logistics.
  • Experience operating Reach Trucks, Forklifts, and Mid Riders.
  • Knowledge of WMS systems, preferably Blue Yonder.
  • Experience using RF scanners, Microsoft Excel, Microsoft Forms, and shipping documentation.
  • Self-motivated, adaptable, eager to learn, and interested in career growth opportunities.

Responsibilities

  • Coordinate and support daily warehouse operations, including inbound and outbound activities, case picking, layer picking, manual picking, shipping, and receiving.
  • Provide direction, coaching, and support to warehouse associates as a working lead.
  • Assign work schedules, manage daily workloads, and monitor workflow and staffing needs.
  • Train new associates and communicate work practices, procedures, and methods.
  • Monitor associate progress and performance, conduct coaching and performance discussions, and hold associates accountable as needed.
  • Operate Reach Trucks, Forklifts, and Mid Riders and support floor operations.
  • Use Blue Yonder WMS, RF scanners, Microsoft Forms, Excel, and other warehouse systems to manage inventory and operational processes.
  • Process and verify Bills of Lading, shipping documents, and inventory transactions.
  • Maintain accurate records and logs, and review documents prepared by work-group members for accuracy and legibility.
  • Support parcel, LTL, truckload, floor-loaded inbound and outbound shipments, container processing, and general warehouse functions.
  • Address inventory discrepancies, shipment issues, and operational challenges with leadership.
  • Promote workplace safety and adherence to operational procedures and quality standards.
  • Open and/or close and secure the building as directed.
  • Report unsafe conditions to a supervisor if they cannot be self-corrected.
  • Support continuous improvement initiatives and perform other duties as assigned.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Training and career advancement opportunities.
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