Group Coordinator Lead - Quality Techinician
About The Position
The Group Coordinator Lead - Quality Technician supports and leads a specified group of individuals in a warehouse or clerical setting, providing daily direction and guidance and training new associates. The role provides leadership, training, and support for establishing, maintaining, aligning, and continually improving the Quality Assurance (QA) System. It is responsible for day-to-day QA activities that help ensure compliance with governmental regulations, customer requirements, and quality policies and procedures, while accommodating support requests. The lead assigns work schedules, directs the QA team, trains associates in required QA processes, and monitors their compliance and progress.
Requirements
- High school diploma or equivalent.
- Forklift operator certificate, or satisfactory completion of a forklift-training program within the first 30 days of employment.
Nice To Haves
- Associate degree or equivalent in a related field of study.
Responsibilities
- Monitor and report QMS implementation, compliance, and effectiveness through audits, observation, quality-metric reviews, and customer feedback.
- Facilitate QA training for new and existing associates.
- Review documents and instructions prepared by work-group members for accuracy and legibility.
- Work with Quality Assurance, Ops Performance, and Process Improvement teams on quality initiatives, using relevant tools and methodologies.
- Recommend methods to support site operations’ quality assurance compliance requirements.
- Lead or support coordination of QA licenses, permits, and registrations, and provide direction on compliance with FDA, DEA, ATF, state, and similar regulatory requirements.
- Perform daily quality assurance activities as required or directed by management.
- Lead and facilitate development of QMS documentation.
- Lead the QA team, assign work schedules, direct the team, train associates in required QA processes, and monitor associates’ compliance and progress.
Benefits
- Affordable medical, dental, and vision coverage available beginning on the 30th day.
- PTO program, including paid holidays and vacation.
- 401(k) with company match.
- Tuition reimbursement program.
- Training and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
