Group Account Supervisor

Adelphi Group•New York, NY

4d•$78,000 - $149,500•Hybrid

About The Position

Remedy Edge NY is seeking a Group Account Supervisor to join their team. The agency focuses on healthcare communications, emphasizing urgent thinking, creativity, and action to improve health outcomes. They are looking for individuals who are relentless in pursuing better ideas, respectful of colleagues, and hold themselves to a high standard. The agency values inclusivity and is committed to building diverse teams. They offer a flexible hybrid work model, allowing employees to work from the NYC headquarters, home, or client sites. Remedy Edge is a global healthcare communications network dedicated to using creativity and technology for better health outcomes, driven by a team of courageous, curious, generous, and gritty individuals who challenge assumptions and push boundaries.

Requirements

Superior verbal and written communication skills
Superior organizational skills
Ability to collaborate across a multi-disciplinary team
Excellent presentation skills with an ability to present ideas to brand teams and clients
Experience with multiple types of projects and initiatives (digital, social, omnichannel, TV, CRM)
Ability to travel to client meetings
Proficient in Microsoft Office
Bachelor’s degree with a minimum of 6 years of medical marketing or agency experience
Previous experience managing one or more direct reports

Nice To Haves

Patient Pharmaceutical advertising experience is preferred, not required.

Responsibilities

Lead complex initiatives on large brands or multiple mid-size brands, including strategic and tactical initiatives.
Ensure pull through of Brand strategy on tactics and initiatives.
Act as a teacher and mentor to junior staff and direct reports.
Collaborate with your manager to set the tone for the team.
Run projects and initiatives end to end while supervising junior staff.
Manage your team's SOW from creation through completion.
Work with Project Management to ensure budget changes are communicated appropriately to agency management and team members.
Optimize established agency account procedures, including account files, approval process, and status reports, and ensure team members follow them.
Identify and act on organic growth opportunities.
Develop and sell recommendations to client(s) with cross-functional team members and manager.
Monitor client business to identify opportunities for agency growth.
Ensure a high level of client satisfaction by proactively identifying and escalating client issues and opportunities.
Develop a deep product knowledge base (i.e., understanding of product indications, market research, marketing plans, and competitive knowledge).
Monitor brand and projects in progress to ensure on-track project timing, actively communicate any challenges, and work with the team to identify solutions.