VP, Group Account Supervisor

Adelphi Group•New York, NY

4d•$117,000 - $191,500•Hybrid

About The Position

The VP, Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations. This role requires "Big Picture" thinking regarding the Brand and business, providing strategic contributions to the Brand's success. The individual will aid in the construction of a marketing plan, contribute to successful pitches, and lead strategic and tactical planning processes. A key aspect of the role involves aggressively monitoring and understanding the competitive landscape, both strategically and creatively, and seeking opportunities to showcase agency work among current and prospective clients. The position also focuses on growing business within current accounts and expanding into new accounts connected with existing clients. Managing expectations of both agency staff and clients is crucial for a positive and productive atmosphere. The role demands adaptability to various client corporate environments, keeping senior management informed of account activities, and continuously refining skills in strategy and business planning. A comprehensive understanding of the client's business and actively seeking opportunities for further account development are essential. The VP, Group Account Supervisor will determine the adequate distribution of creative manpower according to brand projects and their urgencies, and demonstrate mastery of the scientific category and competitive data.

Requirements

College degree, preferably in marketing, advertising, communications or science/medicine
7 - 8 years Agency or comparable experience (HCP Agency marketing experience preferred)
3 years of supervisory experience
Excellent written and oral communication skills
Well-developed knowledge of business practices/vendor relations
Maturity to handle independent senior-level Client contact
Ability to manage and train staff
NPP and Omnichannel experience needed
Successful history of growing brands and possibly launching brands
Understanding of therapeutic categories/disease states

Responsibilities

Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand
Aid in the construction of a marketing plan and contribute to a successful pitch
Lead strategic and tactical planning process
Aggressively monitor and understand the competitive landscape, both strategic and creative
Seek opportunities to showcase agency work among current and prospective clients
Seek opportunities to grow business within current accounts and into new accounts connected with that client.
Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere
Demonstrate ability to adapt to various client corporate
Keep senior management briefed on account activities
Continue to refine skills in strategy and the business planning process
Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development
Determine adequate distribution of creative manpower according to brand projects and their urgencies
Demonstrate mastery of scientific category and competitive data
Demonstrate the fiscal acumen to lead a profitable account
Aggressively monitor fee performance to encourage/ensure
Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee
Vigilantly seek to optimize both Agency services and internal resources
Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product
Articulate agency POV without being afraid to take a stand
Strategically problem solve for discrepancies between client and agency
Establish credibility with clients at all levels and embody service-oriented attitude
Become trusted and integral strategic advisor to the client team
Uphold Agency quality standards in servicing the Client
Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free
Communicate effectively and professionally both internally and externally
Demonstrate good problem-solving and interpersonal skills
Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
Remain calm despite high pressure situations
Project a professional, positive attitude toward peers and clients within the department and the agency
Maintain accurate time sheets
Foster a positive team atmosphere demonstrating respect for peers and supervisors
Assist other members of department/team as needed when workload allows
Foster senior level partnerships with creative/account colleagues
Act as a positive role model for agency at client and industry events
Assign work to assure project deadlines are met
Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized
Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers
Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs
Provide constructive and direct ongoing feedback to direct reports
Evaluate performance of direct reports and complete and deliver performance reviews
Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions
Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts
Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head
Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures
Provide leadership within his/her department as well as across the agency
Proactively provide suggestions that impact agency policy and operations.
Demonstrate support of the Agency’s goals and Present a professional and positive image of Biolumina both internally and externally.
Identify, recruit, train and develop talent
Motivate direct reports, and act as a mentor to all within Agency
Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
Uphold the Company Values in all decisions and interactions
Act as an advocate of Biolumina; make decisions with the Agency’s and employees’ best interest in mind.