Groundskeeper - District South

Gallery Residential•Greenville, SC
•Onsite

About The Position

The Groundskeeper maintains the appearance and curb appeal of the community by caring for grounds, amenities, common areas, and other property features. The position also completes minor repairs at the direction of the Service Director and supports the apartment make-ready process. The role requires reliable, punctual attendance at the worksite and the ability to perform essential duties independently, including before the leasing office opens. Groundskeepers work inside and outside across the property, including amenities, and may be exposed to unpleasant or hazardous weather, temperatures, odors, and landscape conditions. The role involves regular physical activity, including walking extended distances, navigating stairs, working in all weather conditions, and moving items weighing up to 50 pounds independently or 150 pounds with assistance. Rare or regular travel may be required to support properties, attend training, or participate in business meetings.

Requirements

  • Employment history demonstrating knowledge and skills sufficient for the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to read, understand, and comply with product labels, safety materials, and policy and procedure manuals.
  • Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts.
  • Basic mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for maintenance duties.
  • Ability to apply logical thinking and common sense to define and correct problems, follow written, oral, or diagrammed instructions, and address problems involving several concrete variables in standardized situations.
  • Rudimentary knowledge of company software and ability to perform standard repetitive tasks.
  • Current valid driver's license.
  • Ability to meet attendance, punctuality, and physical demands of the position.
  • Ability to work in a stressful environment and peacefully with coworkers and residents.
  • Ability to perform essential job functions unaccompanied.
  • Ability to work inside and outside in all weather conditions, access all interior and exterior parts of the property and amenities, operate golf carts at properties where they are used, walk extended distances, and navigate stairs to multiple levels daily.
  • Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and 150 pounds with assistance.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Inspect the community throughout the day and remove litter, debris, and pet droppings; keep common areas, office space, and amenities neat and free of litter.
  • Remove trash and remaining items from vacant apartments before the make-ready process, transfer them to the dumpster or storage area, and clean and maintain storage areas.
  • Complete assigned minor and routine service requests as directed by the Service Director and/or Community Director.
  • Assist the make-ready specialist with apartment turns.
  • Change locks according to property policy and ensure pool-area gates operate in accordance with codes and safety standards.
  • Distribute notices and communications to residents as needed.
  • Inform appropriate supervisors about observed hazards or potentially dangerous situations.
  • Treat residents and others respectfully, answer questions, and respond sensitively to complaints about maintenance services through face-to-face interaction.
  • Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
  • Work with on-site team members to prioritize solutions and support journey metrics.
  • Understand issues and opportunities and focus on resolving them through innovative solutions.
  • Engage with residents, prospective residents, associates, and stakeholders to understand their needs and represent company values.
  • Create and maintain clear, sequenced plans for launching projects and support cross-functional teams through change programs and projects.
  • Participate in community and industry-related activities that support personal development and company business goals.
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