Ground Ramp Lead

Alliance Ground International • Arlington, VA

1d

About The Position

The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. The role supervises ramp agents, coordinates tasks, and ensures compliance with safety and operational standards. Alliance Ground International (AGI) provides ground handling services to more than 100 airlines at 61 airports across the U.S. and Canada. The company’s Ground division provides aviation ground services and emphasizes high-quality service and safety.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in ground handling, including at least 1 year in a leadership or supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage teams in fast-paced environments.
• Familiarity with ramp operations, safety protocols, and ground support equipment.
• For a U.S. work location, authorization to work in the United States as defined by the Immigration Reform Act of 1986; for a Canadian work location, authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.

Nice To Haves

• Additional certifications in ground handling.

Responsibilities

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient aircraft turnaround, including baggage and cargo handling.
• Coordinate use of ground support equipment and resources, ensuring proper handling and maintenance.
• Perform safety checks on equipment and ensure team compliance with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve ramp issues to minimize delays.
• Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.
• Take reasonable care for the health, wellbeing, safety, and security of themselves and others affected by their actions or omissions.
• Cooperate with managers or supervisors to support compliance with legal requirements imposed on the company.
• Avoid intentionally or recklessly interfering with or misusing items provided for health, wellbeing, safety, security, or welfare.
• Inform a manager or supervisor of work situations, equipment, or activities that represent serious or immediate danger.
• Report hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor, following company and carrier procedures.
• Perform work in accordance with provided information and training and applicable health, wellbeing, safety, and security rules or procedures.
• Understand AGI Health & Safety and Security policies and attend required AGI training courses.

Benefits

• Paid vacation for full-time qualified employees.
• Medical, dental, and vision coverage for full-time qualified employees.
• Medical coverage for part-time employees.
• Free uniforms.
• Free on-the-job training.
• Company-matched 401(k) program.
• Company-paid employee assistance program.
• Voluntary life insurance.
• Travel discounts on car rentals, hotels, and cruises.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED