Ground Ramp Lead

Alliance Ground International • Orlando, FL

1d

About The Position

The Ground Ramp Lead oversees daily ramp operations, ensuring aircraft are handled safely and efficiently on the ground. The role supervises ramp agents, coordinates tasks, and ensures compliance with safety and operational standards. Responsibilities include supporting timely aircraft turnarounds, coordinating ground support equipment and resources, communicating across teams, resolving ramp issues, and training and mentoring ramp agents.

All AGI team members are responsible for taking reasonable care of their own and others’ health, wellbeing, safety, and security; cooperating with managers and supervisors on legal requirements; using company-provided safety and security resources appropriately; reporting dangerous situations, hazards, near misses, incidents, accidents, and dangerous occurrences; following provided information, training, and procedures; understanding AGI health and safety and security policies; and attending required training.

Alliance Ground International provides ground handling services to airlines across the United States and Canada. The company describes its work as safety-focused and is committed to high-quality service and maintaining its safety record.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in ground handling.
• At least 1 year of experience in a leadership or supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage teams in fast-paced environments.
• Familiarity with ramp operations, safety protocols, and ground support equipment.
• If the work location is in the United States, authorization to work in the United States as defined by the Immigration Reform Act of 1986; if the work location is in Canada, authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.

Nice To Haves

• Additional certifications in ground handling.

Responsibilities

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient aircraft turnarounds, including baggage and cargo handling.
• Coordinate ground support equipment and resources, ensuring proper handling and maintenance.
• Perform equipment safety checks and ensure the team complies with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve ramp issues to minimize delays.
• Train and mentor ramp agents to ensure they follow safety standards and operational procedures.
• Take reasonable care for the health, wellbeing, safety, and security of oneself and others at work.
• Cooperate with managers and supervisors to support compliance with legal requirements.
• Avoid intentionally or recklessly interfering with or misusing company-provided health, safety, security, or welfare resources.
• Inform a manager or supervisor of work situations, equipment, or activities that present serious or immediate danger.
• Report hazards, near misses, incidents, accidents, and dangerous occurrences to a manager or supervisor.
• Carry out work according to provided information and training and applicable health, wellbeing, safety, and security procedures.
• Understand AGI health and safety and security policies and attend training courses as required.

Benefits

• Paid vacation for full-time qualified employees.
• Medical, dental, and vision coverage for full-time qualified employees.
• Medical coverage for part-time employees.
• Free uniforms.
• Free on-the-job training.
• Company-matched 401(k) program.
• Company-paid employee assistance program.
• Voluntary life insurance.
• Travel discounts on car rentals, hotels, and cruises.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED