Ground Ramp Supervisor

Alliance Ground International•Phoenix, AZ

4d•Onsite

About The Position

Ramp Supervisors lead flights and oversee the smooth, safe operation of airport ground handling services. They help ensure flights arrive and depart on schedule and that passengers and cargo are handled efficiently and securely. The role includes supervising, mentoring, and training agents and leads; supporting aircraft and baggage operations; and helping manage staffing coverage. Employees must be able to work flexible schedules to meet operational demands, including flight delays or cancellations.

Requirements

Prior work experience.
Ability to lift 50 pounds (23 kg) regularly.
Ability to carry heavy items up and down jetway stairs.
Ability to climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Ability to work outside in all types of weather and around jet and machinery noises.
Ability to work flexible schedules, including weekends (Friday, Saturday, and Sunday) and holidays, and accommodate operational demands such as flight delays or cancellations.
Adherence to company attendance policies.

Responsibilities

Supervise agents and leads on each shift to ensure procedures are followed safely and efficiently.
Mentor and coach agents and leads and conduct on-the-job training.
Guide inbound and outbound airplanes to and from the gate.
Transport, load, and unload passenger baggage, cargo, and mail.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Assist with creating and managing staffing schedules to ensure adequate coverage for each flight.
Be on time, prepared, and safe.
Perform other tasks or responsibilities as assigned to meet operational needs.