Ground Ramp Supervisor

Alliance Ground International•Orlando, FL

7d•Onsite

About The Position

Ground Ramp Supervisors lead flight operations to support the smooth and safe delivery of airport ground handling services. They help ensure flights arrive and depart on schedule and that passengers and cargo are handled efficiently and securely. Alliance Ground International is a cargo and aviation services company operating in more than 50 cities across North America, with a 45-year legacy in aviation. The company describes its experience in cargo, ground services, and hospitality as the foundation of its success and is continuing to expand. The role supervises and develops agents and leads, supports aircraft arrival and departure operations, and performs or oversees baggage, cargo, mail, cabin, and aircraft servicing tasks. It may also assist with staffing schedules. The position requires physical work, outdoor work in varied weather, and flexible availability, including weekends and holidays, to meet operational demands. The company offers competitive wages, comprehensive training, career advancement opportunities, and a full benefit plan.

Requirements

Prior work experience; no specific duration or type is stated.
Ability to lift 50 pounds (23 kg) on a regular basis.
Ability to carry heavy items up and down jetway stairs.
Ability to climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Ability to work outdoors in all types of weather and around jet and machinery noises.
Ability to work flexible schedules that may be adjusted for flight delays or cancellations.
Ability to work weekends (Friday, Saturday, and Sunday) and holidays.
Adherence to company attendance policies.
Airport badge/security clearance and certifications or licenses, if applicable; no specific credentials are listed.

Responsibilities

Supervise agents and leads on each shift to ensure procedures are followed safely and efficiently.
Mentor and coach agents and leads, and conduct on-the-job training.
Guide inbound and outbound airplanes to and from the gate.
Transport, load, and unload passenger baggage, cargo, and mail.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Be on time, be prepared, and work safely.
Assist with creating and managing staffing schedules to ensure adequate coverage for each flight.
Perform other tasks or responsibilities as required by the company to meet operational needs.