Ground Ramp Supervisor

AGI•Phoenix, AZ

2d•Onsite

About The Position

Ground Ramp Supervisors lead flight operations to support the smooth and safe delivery of airport ground-handling services. They help ensure flights arrive and depart on schedule and that passengers and cargo are handled efficiently and securely. Alliance Ground International is a cargo and aviation services company operating in more than 50 cities across North America, with a 45-year legacy in aviation. The role includes supervising and coaching ramp agents and leads, supporting on-the-job training, and coordinating aircraft, baggage, cargo, mail, and cabin services. Supervisors may also assist with staffing schedules and perform other duties needed to meet operational demands. The position operates in an airport environment, including outdoors in all types of weather and around aircraft and machinery noise. AGI operates 24 hours a day, seven days a week, and employees must be available for flexible schedules, weekends, and holidays.

Requirements

Ability to lift 50 pounds (23 kg) on a regular basis.
Ability to carry heavy items up and down jetway stairs.
Ability to climb, bend, kneel, crawl, and stoop frequently and for extended periods.
Ability to work outdoors in all types of weather and around jet and machinery noises.
Ability to work flexible schedules that may be adjusted to meet operational demands, including flight delays or cancellations.
Ability to work weekends (Friday, Saturday, and Sunday) and holidays.
Adherence to company attendance policies.

Responsibilities

Supervise agents and leads on each shift to ensure procedures are followed safely and efficiently.
Mentor and coach agents and leads and conduct on-the-job training.
Guide inbound and outbound airplanes to and from the gate.
Transport, load, and unload passenger baggage, cargo, and mail.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Assist with creating and managing staffing schedules to ensure adequate coverage for each flight.
Perform other tasks or responsibilities as required to meet operational needs.
Be on time, prepared, and safe.