Groomer - Wag N Wash

WAG N WASH•Bethesda, MD
•$38,480 - $75,500

About The Position

Wag N' Wash is seeking experienced Groomers to provide grooming services and create a comfortable, positive experience for pets and their owners. Groomers build relationships with customers, understand their needs, and recommend products and services that support pets’ health and happiness. The role also includes helping attract new customers, scheduling appointments, maintaining a clean grooming area, and following company safety policies. A sign-on bonus is available to new Groomer hires with at least one year of experience. Compensation is commission-based with a guaranteed minimum. The listed annual compensation range is USD $38,480 to USD $75,500. Paid time off and medical, dental, vision, health savings, and flexible spending plans are offered to full-time employees. Training and career growth opportunities and employee discounts are also mentioned.

Requirements

  • High school diploma or GED.
  • At least one year of grooming experience, with formal training certification and/or experience under an established certified groomer.
  • Excellent communication skills.
  • Exceptional customer service skills.
  • Ensure pets remain safe during grooming.
  • Ability to cut to AKC Breed Standards and perform skills such as carding and hand stripping; training is available.
  • Sound understanding of animal behavior.
  • Ability to earn commission consistently.
  • Ability to move or lift merchandise, equipment, or pets weighing up to 65 pounds.
  • Ability to stand, bend, or stoop for extended periods.
  • Provide personal grooming equipment, such as clippers, blades, and scissors.
  • Flexibility to work evenings, weekends, and holidays.
  • Pass a drug screening in applicable states and be at least 18 years old.

Nice To Haves

  • Excellent listening and communication skills for addressing pet parents’ concerns, wants, and needs.
  • Self-starter able to work independently and collaboratively.
  • Detail-oriented, with the ability to plan, prioritize, and meet deadlines in a fast-paced environment.
  • Demonstrated ability to work safely and adhere to safety standards.

Responsibilities

  • Provide grooming services such as brushing, bathing, and conditioning pets.
  • Groom and style pets according to owners’ instructions and/or breed standards.
  • Follow company safety policies to protect employees and pets.
  • Build long-term relationships with customers by understanding their needs and recommending products and services.
  • Participate in community outreach to attract new customers to the store.
  • Complete safety training certification.
  • Use the in-store scheduling tool and help customers book appointments.
  • Perform routine cleaning to keep the grooming environment clean and inviting.

Benefits

  • Commission-based pay with a guaranteed minimum.
  • Sign-on bonus eligibility.
  • Training and career growth opportunities.
  • Paid time off for full-time employees.
  • Medical, dental, and vision plans for full-time employees.
  • Health savings and flexible spending accounts for full-time employees.
  • Employee discounts.
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