Groomer - Wag N Wash

WAG N WASH • Saco, ME

22h • Onsite

About The Position

Wag N' Wash is seeking experienced Groomers to provide grooming services and create a safe, welcoming experience for pets and their owners. Groomers brush, bathe, condition, groom, and style pets according to owners’ instructions and breed standards. They also build relationships with customers, help them choose products and services, schedule appointments, and support community outreach. The role requires routine cleaning, adherence to safety policies, and successful completion of safety training certification.

Requirements

• High school diploma or GED.
• At least one year of grooming experience, with formal training certification and/or experience under an established certified groomer.
• Excellent communication skills.
• Exceptional customer service skills.
• Ability to cut to AKC breed standards and perform skills such as carding and hand stripping; training is available.
• Sound understanding of animal behavior.
• Ability to earn commission consistently.
• Ability to move or lift merchandise, equipment, or pets weighing up to 65 pounds.
• Ability to stand, bend, or stoop for extended periods.
• Ability to provide personal grooming equipment, such as clippers, blades, and scissors.
• Flexibility to work evenings, weekends, and holidays.
• Must pass drug screening in applicable states and be at least 18 years old.

Nice To Haves

• Excellent listening and communication skills to address pet parents’ concerns, wants, and needs.
• Self-starter able to work independently and collaboratively.
• Detail-oriented, with planning, prioritization, and deadline-management skills in a fast-paced environment.
• Demonstrated ability to work safely and adhere to safety standards.

Responsibilities

• Provide grooming services, including brushing, bathing, and conditioning pets.
• Groom and style pets according to owners’ instructions and/or breed standards.
• Follow company safety policies and ensure pets remain safe during grooming.
• Build long-term customer relationships by understanding needs and recommending products and services.
• Conduct community outreach to attract new customers.
• Complete safety training certification.
• Use the in-store scheduling tool and assist customers with booking appointments.
• Perform routine cleaning to maintain the grooming environment.

Benefits

• Commission-based pay with a guaranteed minimum.
• Sign-on bonus eligibility for new Groomer hires with at least one year of experience.
• Training and career growth.
• Paid time off for full-time employees.
• Medical, dental, and vision plans for full-time employees.
• Health savings and flexible spending accounts for full-time employees.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED