Grocery Floor Clerk

WinCo Foods•Bozeman, MT

About The Position

Provide customer service by processing customer orders efficiently, accurately, safely, and courteously. Consistently provide friendly, courteous service to internal and external customers, and perform other related work. The role generally works 6–8 hour shifts between 4:00 a.m. and 1:00 a.m. WinCo Foods is a growing family of more than 140 supermarkets in 10 states, with over 22,000 employee owners. Its purpose is to make customers’ and employee owners’ lives better by offering low prices to feed their families. WinCo is the second-largest employee-owned company in the United States and has more than 500 millionaire employee owners in its Employee Stock Ownership Plan (ESOP). The company notes that its benefits include medical plans and tuition support. This job involves serving customers at the check stand, processing payments and orders, stocking and maintaining merchandise and work areas, and performing other assigned duties. Employees must comply with company policies and applicable laws. Duties and qualifications may vary; for minors, hours and the machines and equipment operated may differ.

Requirements

Must be at least 16 years of age.
Meet food handler certification requirements under applicable state laws.
Work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Interact with customers and coworkers in a friendly, courteous, and tactful manner while maintaining composure.
Have the hearing and speech abilities needed for customer relations, and be able to complete written forms and visually inspect and read merchandise information.
Frequently lift and maneuver objects of varying dimensions weighing up to 20 pounds, perform repetitive work accurately, and occasionally lift up to 50 pounds.
Operate check stand equipment such as cash registers, scanners, and scales.
Stand for long periods; walk rapidly; and bend, stoop, twist, and turn frequently for long periods.
Have manual dexterity and good hand-eye coordination.
Learn and memorize information including PLU codes, product locations, check stand and keyboard procedures, and company policies.
Accurately record sales and handle monetary transactions using mental alertness and basic math skills.
Climb and balance on ladders when stocking shelves; use blades for box cutting; work in a cooler and freezer; use household cleaners; and work in varying weather conditions for outdoor duties.
Perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers; maintain a friendly and enthusiastic customer-service environment.
Operate check stand equipment, including a cash register, scanner, and scale, to process customer orders using two aisles to check customers.
Use suggestive selling and other sales techniques.
Process monetary transactions, including cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds.
Maintain knowledge of product locations, monitor UPC codes, and ensure proper pricing.
Keep the check stand clean, neat, properly stocked, and safe and secure.
Stock, price, and rotate merchandise.
Perform other duties as assigned or needed.