Grocery Floor Clerk

WinCo Foods•Reno, NV

About The Position

The Grocery Floor Clerk provides customer service by processing customer orders efficiently, accurately, safely, and courteously. The role consistently delivers friendly service to internal and external customers and performs other related work. Shifts are generally 6–8 hours and may fall between 4:00 a.m. and 1:00 a.m. The position may involve varied shifts in a 24/7 operation, including nights, weekends, and holidays. Duties and equipment may vary for minors.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state law.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to interact with customers and coworkers in a friendly, courteous, and tactful manner while maintaining composure.
Ability to communicate through hearing and speech for customer relations and complete written forms.
Ability to visually inspect and read information on merchandise.
Ability to frequently lift and maneuver objects of varying dimensions and weights up to 20 pounds, and occasionally lift up to 50 pounds.
Ability to perform repetitive work accurately and stand for long periods; walk rapidly, bend, stoop, twist, and turn frequently for extended periods.
Manual dexterity and good hand-eye coordination.
Ability to learn and memorize information, including PLU codes, product locations, check stand and keyboard procedures, and company policies.
Mental alertness and basic math skills to accurately record sales and handle monetary transactions.
Ability to climb and balance on ladders when stocking shelves; use blades for box cutting; work in a cooler and freezer; use household cleaners; and work in varying weather conditions for outdoor duties.
Ability to operate check stand equipment such as cash registers, scanners, and scales.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining a friendly, enthusiastic customer-service environment.
Operate check stand equipment, including a cash register, scanner, and scale, to process customer orders using two aisles to check customers.
Use suggestive selling and other sales techniques.
Process monetary transactions, including cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds.
Maintain knowledge of product locations, monitor UPC codes, and ensure proper pricing.
Keep the check stand clean, neat, properly stocked, and safe and secure.
Stock, price, and rotate merchandise.
Perform other duties as assigned or needed.