Grocery Floor Clerk

WinCo Foods•Billings, MT

About The Position

The Grocery Floor Clerk provides customer service by processing customer orders efficiently, accurately, safely, and courteously. The role involves welcoming and assisting customers, operating check stand equipment, handling sales and monetary transactions, stocking and pricing merchandise, and maintaining a clean and safe work area. The position also performs other related duties as assigned or needed. The schedule generally consists of 6–8 hour shifts within the hours of 4:00 a.m. to 1:00 a.m. WinCo operates 24/7, and employees must be able to work varied shifts, including nights, weekends, and holidays. Employees must be at least 16 years old. A Food Handlers Certification is required where state law requires it. For minors, hours and the machines and equipment operated may differ.

Requirements

Must be at least 16 years of age.
Food Handlers Certification, as required by state law.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to interact with customers and co-workers in a friendly, courteous, and tactful manner while maintaining composure.
Ability to communicate through hearing and speech to perform customer relations duties, and to complete written forms.
Ability to visually inspect and read information on merchandise.
Ability to frequently lift and maneuver objects of varying dimensions and weights up to 20 pounds, and occasionally lift up to 50 pounds.
Ability to perform repetitive work accurately and maintain manual dexterity and good hand-eye coordination.
Ability to operate check stand equipment such as cash registers, scanners, and scales.
Ability to stand for long periods, walk rapidly, and bend, stoop, twist, and turn frequently for long periods.
Ability to learn and memorize information, including PLU codes, product locations, check stand and keyboard procedures, and company policies.
Ability to accurately record sales and handle monetary transactions using mental alertness and basic math skills.
Ability to climb and balance on ladders while stocking shelves.
Ability to use blades for box cutting and household cleaners to maintain the work area.
Ability to work in a cooler and freezer and in varying weather conditions for outdoor duties.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while providing friendly, courteous service.
Operate check stand equipment, including cash registers, scanners, and scales, to process customer orders using two aisles to check customers.
Use suggestive selling and other sales techniques.
Process monetary transactions, including cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds.
Maintain knowledge of product locations, monitor UPC codes, and ensure proper pricing.
Keep the check stand clean, neat, properly stocked, and safe and secure.
Stock, price, and rotate merchandise.
Perform other duties as assigned or needed.