Grocery Floor Clerk

WinCo Foods•Moscow, ID

9d•$16 - $20•Onsite

About The Position

Provide customer service by processing customer orders efficiently, accurately, safely, and courteously. The position consistently provides friendly service to internal and external customers and performs other related work. Shifts are generally 6–8 hours and fall between 4:00 a.m. and 1:00 a.m. The role may involve varied shifts in a 24/7 operation, including nights, weekends, and holidays. The Grocery Floor Clerk operates check-stand equipment to process orders, handles monetary transactions, maintains product and pricing knowledge, and stocks, prices, and rotates merchandise. The role also includes maintaining a clean, neat, stocked, and secure work area and performing other duties as assigned or needed. Employees may work in coolers and freezers, outdoors in varying weather conditions, and around equipment used for stocking and material handling. Applicants must be at least 16 years old. Food Handlers Certification is required where state law requires it. For minors hired, hours and the machines and equipment operated may differ.

Requirements

Be at least 16 years of age.
Have Food Handlers Certification where required by state law.
Be able to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Communicate and interact tactfully and courteously with customers and coworkers while maintaining composure.
Have hearing and speech abilities sufficient to perform customer-relations duties.
Complete written forms and visually inspect merchandise and read related information.
Frequently lift and maneuver objects of varying dimensions and weights up to 20 pounds and perform repetitive work accurately; occasionally lift up to 50 pounds.
Operate check-stand equipment such as cash registers, scanners, and scales.
Stand for long periods; walk rapidly; and bend, stoop, twist, and turn frequently for extended periods.
Have manual dexterity and good hand-eye coordination.
Learn and memorize information such as PLU codes, product locations, check-stand and keyboard procedures, and company policies.
Maintain accuracy when recording sales and handling monetary transactions, using mental alertness and basic math skills.
Climb and balance on ladders while stocking shelves.
Use blades for box cutting.
Work in a cooler and freezer, use household cleaners to maintain the work area, and work in varying weather conditions for outdoor duties.
Perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers while maintaining friendly, enthusiastic customer service.
Operate check-stand equipment, including a cash register, scanner, and scale, to process customer orders using two aisles to check customers.
Use suggestive selling and other sales techniques.
Process monetary transactions, including cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds.
Maintain knowledge of product locations, monitor UPC codes, and ensure proper pricing.
Keep the check stand clean, neat, properly stocked, and safe and secure.
Stock, price, and rotate merchandise.
Perform other duties as assigned or needed.