Grocery Floor Clerk

WinCo Foods•Moscow, ID

7d•Onsite

About The Position

The Grocery Floor Clerk provides customer service by processing customer orders efficiently, accurately, safely, and courteously. The role involves welcoming and assisting customers, maintaining a friendly and customer-focused atmosphere, operating check stand equipment, processing transactions, and stocking and maintaining merchandise and work areas. Employees generally work 6–8 hour shifts between 4:00 a.m. and 1:00 a.m. in a 24/7 operation. The position may also involve stocking shelves, working in coolers and freezers, and performing outdoor duties in varying weather conditions. Other related duties may be assigned as needed. WinCo Foods describes itself as a growing family of more than 140 supermarkets in 10 states, with more than 22,000 employee owners. The company is employee-owned through its Employee Stock Ownership Plan (ESOP), and highlights medical plans and tuition support among its benefits. The posted pay range is $15.90–$19.80 per hour.

Requirements

Be at least 16 years of age.
Work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Maintain friendly, courteous, and tactful relations with customers and coworkers while remaining composed.
Communicate through hearing and speech to perform customer relations duties.
Complete written forms and visually inspect and read information on merchandise.
Frequently lift and maneuver objects of varying dimensions and weights up to 20 pounds, and occasionally lift up to 50 pounds.
Perform repetitive work accurately and stand for long periods; walk rapidly, bend, stoop, twist, and turn frequently for long periods.
Have manual dexterity and good hand-eye coordination.
Operate check stand equipment such as cash registers, scanners, and scales.
Learn and memorize information including PLU codes, product locations, check stand and keyboard procedures, and company policies.
Accurately record sales and handle monetary transactions using mental alertness and basic math skills.
Climb and balance on ladders when stocking shelves.
Use blades for box cutting.
Work in a cooler and freezer and use household cleaners to maintain the work area.
Work in varying weather conditions when performing outdoor duties.
Perform primary duties efficiently and accurately.
Obtain Food Handlers Certification as required by state law.

Responsibilities

Welcome, engage, serve, and thank customers while providing friendly, courteous service.
Maintain an atmosphere of enthusiastic customer service and customer awareness, emphasizing fast and friendly service.
Operate check stand equipment, including a cash register, scanner, and scale, to process customer orders using two aisles to check customers.
Use suggestive selling and other sales techniques.
Process monetary transactions, including cash, checks, gift certificates, travelers checks, food stamps, coupons, and refunds.
Maintain knowledge of product locations, monitor UPC codes, and ensure proper pricing.
Keep the check stand clean, neat, properly stocked, and safe and secure.
Stock, price, and rotate merchandise.
Perform other duties as assigned or needed.