Grocery/Dept Leader
About The Position
The Grocery/Dept Leader directs and supervises the department’s functions, duties, and activities while supporting day-to-day grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to provide excellent service. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position oversees department inventory, pricing, promotions, scheduling, expenses, and financial reporting. It also trains, develops, supervises, and coaches associates, supports teamwork and store goals, and ensures compliance with food safety regulations, applicable laws, and company guidelines.
Requirements
- High school diploma or GED.
- Any management experience.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Ability to perform the essential job functions with or without reasonable accommodation.
Nice To Haves
- One year of grocery retail experience.
Responsibilities
- Follow food safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
- Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
- Plan, organize, and supervise the inventory process.
- Schedule price changes and update shelf tags and promotional signs.
- Monitor inventory and stocking conditions and note discrepancies.
- Assist store management with the department budget and profit-and-loss reviews, and take appropriate action on financial reports.
- Monitor and control department expenses.
- Stay current with present, future, seasonal, and special advertisements.
- Implement the department’s period promotional plan.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Create and execute sales promotions with store management.
- Understand the store layout and locate products; maintain product knowledge and answer customer questions or make suggestions.
- Follow local, state, and federal laws and company guidelines.
- Train and develop associates, participate in performance appraisals, supervise and coach direct reports, complete performance reviews, and provide feedback.
- Develop schedules that manage customer volume throughout operating hours.
- Collaborate with associates and promote teamwork to help achieve company and store goals.
- Communicate company, department, and job-specific information to associates.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
- Handle customer and business information with honesty and integrity; follow directions and seek assistance when needed to resolve issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
