Grocery/Dept Leader

Kroger • Richmond, VA

1d

About The Position

The Grocery/Dept Leader directs and supervises department functions and supports day-to-day grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to provide excellent customer service. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position oversees inventory, ordering, pricing, promotions, budgeting, and expense management. It also includes scheduling, training, coaching, and developing associates; communicating department information; and supporting teamwork and store goals. The leader must follow food-safety requirements, applicable laws, and company guidelines, and provide assistance through direct interaction with minors, individuals with special needs, and older adults.

Requirements

• High school diploma or GED.
• Any management experience.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict reasonably, cooperatively, and without confrontation.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to follow directions and seek assistance when needed to resolve customer and business issues.
• Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

• One year of grocery retail experience.

Responsibilities

• Follow food-safety regulations and guidelines, maintain proper temperatures in cases and coolers, and maintain temperature logs.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
• Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
• Plan, organize, and supervise the inventory process.
• Schedule price changes and update shelf tags and promotional signs.
• Monitor inventory and stocking conditions and note discrepancies.
• Assist store management with department budgets and profit-and-loss reviews, and take appropriate action on financial reports.
• Monitor and control department expenses.
• Stay current with present, future, seasonal, and special advertisements; implement the department’s promotional plan.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions with store management.
• Understand the store layout and locate products; maintain product knowledge and answer customer questions or make suggestions.
• Follow local, state, and federal laws and company guidelines.
• Train and develop associates and participate in performance appraisals.
• Develop schedules that manage customer volume throughout operating hours.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Communicate company, department, and job-specific information to associates.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED