Grocery/Dept Leader

Kroger•Cottonwood, AZ

About The Position

The Grocery/Dept Leader creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. This role directs and supervises department functions and activities, supports day-to-day grocery operations, and promotes the Customer 1st strategy. The leader demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Any management experience.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflict reasonably, nonconfrontationally, and cooperatively.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when needed to resolve customer and business issues.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

One year of grocery retail experience.

Responsibilities

Adhere to food safety regulations and guidelines, maintain proper temperatures in cases and coolers, and maintain temperature logs.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Plan, organize, and supervise the inventory process.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Monitor inventory and stocking conditions and note discrepancies.
Assist store management with department budgets and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor and control department expenses.
Stay current with present, future, seasonal, and special ads.
Implement the department’s period promotional plan.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Create and execute sales promotions in partnership with store management.
Understand the store layout and locate products; maintain product knowledge to answer questions and make suggestions.
Follow local, state, and federal laws and company guidelines.
Train and develop associates and participate in the performance appraisal process.
Develop schedules that adequately manage customer volume throughout operating hours.
Collaborate with associates and promote teamwork to achieve company and store goals.
Communicate company, department, and job-specific information to associates.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.