GROCERY/DEPT LEADER

The Kroger Co. • Colorado Springs, CO

9d

About The Position

The Grocery/Dept Leader creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role directs and supervises department functions and activities, supports day-to-day Grocery operations, and promotes the Customer 1st strategy and the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• High school diploma or GED.
• Any management experience.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

• One year of grocery retail experience.

Responsibilities

• Adhere to food safety regulations and guidelines, maintain proper case and cooler temperatures, and keep temperature logs.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
• Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
• Plan, organize, and supervise the inventory process.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Monitor inventory and stocking conditions and note discrepancies.
• Assist store management with department budgets and profit-and-loss reviews, and take appropriate action based on financial reports.
• Monitor and control department expenses.
• Stay current on present, future, seasonal, and special advertisements.
• Implement the department’s period promotional plan.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Create and execute sales promotions in partnership with store management.
• Understand the store layout and locate products.
• Maintain product knowledge and answer customer questions or make product suggestions.
• Comply with local, state, and federal laws and company guidelines.
• Train and develop associates in their job duties and participate in performance appraisals.
• Develop schedules that manage customer volume throughout operating hours.
• Collaborate with associates and promote teamwork to achieve company and store goals.
• Communicate company, department, and job-specific information to associates.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance as needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED