Grocery/Dept Leader

Kroger•Greenwood Village, CO

About The Position

The Grocery/Dept Leader directs and supervises the department’s functions and activities while supporting day-to-day grocery operations. The role focuses on delivering exceptional customer service, maintaining a safe and clean environment, and encouraging associates to provide an outstanding customer experience. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. This position oversees department operations, inventory, pricing, promotions, budgeting, expense control, scheduling, associate training and development, and performance reviews. It also requires compliance with food-safety regulations, applicable laws, and company guidelines, as well as collaboration with store management and associates to achieve store and company goals.

Requirements

High school diploma or GED.
Any management experience.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act honestly and with integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

One year of grocery retail experience.

Responsibilities

Follow food-safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud, and notify management of customer or employee accidents.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Plan, organize, and supervise the inventory process.
Schedule price changes and update shelf tags and promotional signs.
Monitor inventory and stocking conditions and note discrepancies.
Assist store management with the department budget and profit-and-loss reviews, and take appropriate action on financial reports.
Monitor and control department expenses.
Stay current with present, future, seasonal, and special advertisements.
Implement the department’s period promotional plan.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Create and execute sales promotions with store management.
Understand the store layout and locate products; maintain product knowledge and answer customer questions or make suggestions.
Follow local, state, and federal laws and company guidelines.
Train and develop associates and participate in performance appraisals.
Develop adequate schedules to manage customer volume during operating hours.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Communicate company, department, and job-specific information to associates.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably, nonconfrontationally, and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.