Grocery D/F Bulk Assistant

Natural Grocers•Rock Springs, WY

About The Position

The Grocery/Dairy/Frozen/Bulk Assistant assists the Grocery/Bulk and Dairy/Frozen Managers with the successful operation and profitability of those departments. The role includes customer service, merchandising, inventory and ordering support, department upkeep, staff training and task follow-up, register coverage, and support for store opening and closing activities. The position has limited Manager on Duty responsibilities but is not intended to serve as the store’s overall Manager on Duty. The schedule is based on store needs and includes evenings, weekends, and holidays. The position requires five days and 40 hours per week, as well as attendance at mandatory store meetings. Employees are expected to be hands-on and complete assigned tasks as needed. Applications are accepted by 10/30/2026, subject to change if the hiring timeline is extended.

Requirements

High school diploma, GED, or equivalent preferred.
One year of experience in a grocery or retail environment preferred; natural foods background is a plus.
One year of experience supervising others preferred.
Ability to pass food safety training courses and/or certifications required by law and maintain applicable certifications.
Ability to manage changing priorities and remain focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Highly organized with strong attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel, and Outlook.
Ability to meet the stated physical and environmental requirements of the position, including lifting, carrying, pushing, pulling, standing, walking, reaching, and working with specified equipment and conditions.

Nice To Haves

Natural foods background.

Responsibilities

Provide world-class customer service as the top priority.
Exemplify integrity, responsibility, and excellence and adhere to company policies.
Create inviting, full, and shoppable departments.
Assist department managers with ordering for grocery, bulk, dairy, and frozen departments and maintain accurate inventory levels.
Assist with managing margin, cost of goods, and department profitability by minimizing shrink and maximizing effective purchasing.
Ensure in-stock products and conditions meet company standards.
Offer and follow up on special orders.
Merchandise shelves, endcaps, and dynamic displays.
Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
Assist in training and monitoring department personnel, including assigning tasks and following up on them.
Conduct active and passive demonstrations.
Work with department managers to address department performance issues.
Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
Perform register functions, including backup cashiering, customer returns, customer complaints, and covering register shift changes and scheduled breaks.
Maintain the safety and security of customers and employees.
Answer customer questions in accordance with company standards and policies, including using Health Supportive statements and/or statements of nutritional support.
Continually increase product knowledge.
Use SAP, inventory management software, email, and other information systems programs as needed.
Work five days and 40 hours per week on a schedule based on store needs, including evenings, weekends, and holidays.
Attend mandatory store meetings.
Complete other assigned tasks as needed to support the store.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that increases with tenure
Paid Nutrition Education
Good4u Crew Member Discount
N}power Program (customer appreciation and rewards program)
Regular, scheduled pay increases
Advancement opportunities and career development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, dental, and vision insurance for full-time Crew Members working 30 or more hours per week
Paid parental leave for full-time Crew Members working 30 or more hours per week
Paid medical leave through company-paid short-term disability insurance for full-time Crew Members working 30 or more hours per week
Company-paid short-term disability insurance for full-time Crew Members working 30 or more hours per week
Company-paid life insurance for full-time Crew Members working 30 or more hours per week
Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance, for full-time Crew Members working 30 or more hours per week
Retirement savings plan (401k) with discretionary company match for full-time Crew Members working 30 or more hours per week
Healthcare and dependent care flexible spending account (FSA) for full-time Crew Members working 30 or more hours per week
Health savings account (HSA) with company match for full-time Crew Members working 30 or more hours per week