Grocery Clerk | 25 hours | Availability Required 6 am to 11 pm

Good Food Holdings Companies • Portland, OR

2d • $19 - $25 • Onsite

About The Position

The Grocery Clerk stocks, rotates and faces grocery products, provides exceptional customer service, and contributes to a positive, collaborative team environment. The role is based in the Grocery department in the Oregon/SW Washington region and reports to the Grocery Manager. The position is listed as 25 hours, with availability required between 6 a.m. and 11 p.m.

The clerk helps prepare the department for opening and closing; assists customers with product selection and recommendations; maintains product quality, displays, pricing, signage, cleanliness and organization; and receives merchandise. The role may also include special orders, inventory and ordering tasks. Schedules respond to business needs and may change seasonally or with staffing needs. Evening, weekend and holiday shifts may be required.

The work takes place in a grocery store, with wet or slippery surfaces, moderate noise, and possible temperature extremes in coolers and freezers. Depending on location, work may also take place outdoors in all temperatures, and involve exposure to allergens or chemicals. The position requires frequent standing and walking, frequent use of hands and wrists, and occasional stair, step-stool or ladder climbing. It is classified as medium work: occasionally lifting up to 50 pounds and frequently lifting or carrying up to 25 pounds.

Requirements

• Basic math or computation skills.
• Ability to read, understand and follow verbal and written instructions.
• Commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Ability to meet the physical demands of medium work, including occasionally lifting up to 50 pounds and frequently lifting or carrying up to 25 pounds.
• Must complete and maintain required food and work safety training or certifications.
• Availability for schedules based on business needs; evening, weekend and holiday shifts may be required.

Nice To Haves

• Previous customer service, food service, retail or grocery experience is preferred.

Responsibilities

• Engage customers in a friendly manner and seek opportunities to exceed expectations and improve their experience.
• Prepare the Grocery department for store opening and closing.
• Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
• Stock, rotate and face products, paying attention to quality and expiration dates.
• Build displays and arrange products to create attractive presentations, including featured, unique and seasonal items.
• Complete customer special orders and provide follow-through as needed.
• Receive and unload merchandise; check its quality, count and condition, and communicate issues to management and the merchandising team.
• Maintain cleanliness, organization and rotation of department areas, products and supplies.
• Maintain accurate pricing and signage in accordance with merchandising standards.
• Handle damaged and spoiled product according to company policy.
• Follow shift-specific guidelines, tasks and responsibilities.
• Participate in inventories and ordering as needed.
• Stay aware of current advertisements, promotions, holidays and events, and continue learning about department products.
• Notify the department manager or Manager On Duty of customer service, safety, productivity, security or other situations that could adversely affect the store.
• Follow company, department and location policies and guidelines, including food and work safety requirements.
• Work cooperatively and respectfully with team members, customers and vendors; contribute to an inclusive environment and use the company's DEI lens.
• Conserve company resources and work consistently with the company mission, values and sustainability program.
• Demonstrate reliable attendance, adapt to changing priorities, and give and receive feedback constructively.
• Maintain equipment and contribute to store cleanliness; inform management of problems.
• Perform other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP) access for all staff.
• 30% staff shopping discount.
• Eligible full-time, regular-status staff who regularly work at least 24 hours per week and have worked for 60 days may receive medical, dental, vision, pre-tax spending accounts, life, accidental death and dismemberment (AD&D), and disability benefits.
• Eligible full-time, part-time and temporary staff who have worked for 60 days and are at least 21 years old may participate in the 401(k) program.
• PTO accrual begins on the first day of employment; accrual depends on hours worked and tenure.
• Paid holidays may be available depending on schedule and tenure.
• Supplemental leave pay, such as parental or bereavement leave.
• Store incentive program based on financial and operational goals.
• Paid time for volunteering at a 501(c)(3) nonprofit.
• Discounts on some forms of public transportation.
• Adoption assistance.
• Up to $40 reimbursement for a birthday dinner out or New Seasons Market groceries.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed