Prepared Foods Clerk | 25 hours | Availability Required 6:30 am to 9:30 pm

Good Food Holdings Companies•Portland, OR

2d•$19 - $25•Onsite

About The Position

The Prepared Foods Clerk prepares, stocks, weighs, and packages Prepared Foods products while providing exceptional customer service and contributing to a positive, collaborative team environment. The role supports department opening and closing, product preparation and presentation, customer orders, stocking and merchandising, and department cleanliness and safety. The position works in a grocery store environment and may involve evening, weekend, and holiday shifts according to business needs. The stated schedule is 25 hours, with availability required between 6:30 am and 9:30 pm. The position requires reliable attendance and the ability to adapt tasks as department and store priorities change. Team members are expected to follow company policies and applicable food and work safety requirements, represent company values, support an inclusive workplace, and contribute to the company’s sustainability program. The role reports to the Prepared Foods Manager and is classified as typically non-exempt.

Requirements

Complete and maintain required food and work safety trainings and certifications.
Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment.
Demonstrate reliable and predictable attendance in accordance with the attendance policy and applicable laws.
Be available to work evenings, weekends, and holidays as required by business needs.
Meet the stated medium physical-demand level: occasionally lift 50 pounds and frequently lift or carry objects weighing up to 25 pounds.
Frequently use hands and wrists for grabbing, twisting, and pulling; be on feet for much or all of the shift, with a mix of standing and walking.
Work in a grocery store environment that may include wet or slippery surfaces, moderate noise, cooler and freezer temperature extremes, outdoor work in all temperatures depending on location, and exposure to certain allergens or chemicals.

Nice To Haves

Previous customer service, food service, retail, or grocery experience.
Knowledge of retail grocery Prepared Foods, Deli, or food production, or similar restaurant, café, or food-industry experience.

Responsibilities

Prepare the Prepared Foods department for store opening and closing.
Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
Prepare, cut, wrap, weigh, tare, price, and present Prepared Foods products.
Stock and maintain Prepared Foods cases and stations.
Process made-to-order customer items accurately and promptly.
Assist with food preparation and production.
Complete customer special orders thoroughly and provide follow-through as needed.
Stock, rotate, and face products while monitoring product quality and expiration dates.
Receive and unload merchandise; check its quality, count, and condition, and communicate issues to management and the merchandising team.
Maintain cleanliness, organization, and rotation of department areas, products, and supplies.
Maintain accurate pricing and signage that meet merchandising standards.
Follow shift-specific guidelines, tasks, and responsibilities.
Stay aware of current advertisements, promotions, holidays, and events.
Handle damaged and spoiled products according to company policy.
Build familiarity with department products, culinary terminology, product labeling, and common dietary restrictions, and continue learning.
Notify the department manager or Manager On Duty about customer service, safety, productivity, security, or other situations that may adversely affect the store.
Provide friendly customer service and seek opportunities to improve the customer experience.
Adapt to changing business needs, demonstrate reliable attendance, and shift tasks as priorities change.
Work cooperatively and respectfully with team members, customers, and vendors; contribute to an inclusive working and learning environment and use the DEI lens in work tasks and collaboration.
Give and receive constructive feedback, respond to feedback to improve performance, and use a solutions-oriented approach to problems.
Conserve company resources and work consistently with company mission, vision, values, and sustainability program.
Follow company and regulatory food and work safety policies, contribute to store cleanliness, maintain equipment, and report problems to management.
Perform other tasks and duties as assigned.

Benefits

Employee Assistance Program (EAP) access for all staff.
30% staff shopping discount.
Medical, dental, vision, pre-tax spending accounts, life, accidental death and dismemberment (AD&D), and disability benefits for eligible full-time regular-status staff who regularly work at least 24 hours per week and have worked for 60 days.
401(k) participation for eligible full-time, part-time, and temporary staff who have worked for 60 days and are at least 21 years old.
PTO accrual beginning on the first day of employment; accrual depends on hours worked and tenure.
Possible paid holidays, depending on schedule and tenure.
Supplemental leave pay, such as parental or bereavement leave.
Store incentive program based on financial and operational goals.
Paid time for volunteering at a 501(c)(3) nonprofit.
Discounts on some forms of public transportation.
Adoption assistance.
Up to $40 reimbursement for a birthday dinner out or New Seasons Market groceries.