Prepared Foods Clerk | 25 hours | Availability Required 6:30 am to 9:30 pm

New Seasons Market • Portland, OR

1d • Onsite

About The Position

The Prepared Foods Clerk prepares, stocks, weighs, packages, and presents Prepared Foods products while providing exceptional customer service and contributing to a positive, collaborative team environment. The role includes helping prepare the department for opening and closing, assisting customers with product selection and recommendations, processing made-to-order items and special orders, and supporting food preparation and production.

The clerk stocks and maintains cases and stations, rotates and faces products, checks product quality and expiration dates, receives and unloads merchandise, and maintains accurate pricing and signage. The position also involves maintaining cleanliness and organization, following food and work safety policies, handling damaged and spoiled products according to policy, and communicating relevant issues to management.

This role works in a grocery store environment, with schedules informed by business needs and potentially subject to seasonal or staffing-related changes. In-store work may include evening, weekend, and holiday shifts. The position requires frequent to continuous standing and walking, frequent use of hands and wrists, and occasional lifting or carrying. Work conditions may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in some locations, and exposure to certain allergens or chemicals.

Requirements

• Must complete and maintain any required food and work safety trainings or certifications.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Reliable and predictable attendance in accordance with the attendance policy and applicable laws.
• Ability to work a schedule informed by business needs, which may change seasonally or with staffing needs.
• Ability to frequently or continuously stand and walk throughout the shift.
• Ability to frequently use hands and wrists for grabbing, twisting, and pulling.
• Ability to occasionally lift up to 50 pounds and frequently lift or carry objects weighing up to 25 pounds.
• Ability to occasionally climb stairs, step stools, and/or ladders, depending on location.

Nice To Haves

• Previous customer service, food service, retail, or grocery experience.
• Knowledge of retail grocery Prepared Foods, Deli, or food production departments, or similar restaurant, café, or food industry experience.
• Familiarity with department products, culinary terminology, product labeling, and common dietary restrictions, with willingness to continue learning.

Responsibilities

• Prepare the Prepared Foods department for store opening and closing.
• Assist customers with product selection, share product knowledge, and make recommendations based on customer needs.
• Prepare, cut, wrap, weigh, tare, price, and present Prepared Foods products.
• Stock and maintain Prepared Foods cases and stations.
• Process made-to-order items accurately and promptly.
• Assist with food preparation and production.
• Complete customer special orders thoroughly and provide follow-through as needed.
• Stock, rotate, and face products with attention to quality and expiration dates.
• Receive and unload merchandise, check its quality, count, and condition, and communicate issues to management and the merchandising team.
• Maintain cleanliness and organization of areas, products, and supplies, and maintain accurate pricing and signage.
• Follow shift guidelines and stay aware of current ads, promotions, holidays, and events.
• Handle damaged and spoiled products according to company policy.
• Notify the department manager or Manager On Duty about customer service, safety, productivity, security, or other issues that may adversely affect the store.
• Maintain equipment and contribute to store cleanliness.
• Follow company policies, food and work safety requirements, and applicable regulatory requirements.
• Complete and maintain required food and work safety trainings or certifications.
• Perform other tasks and duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed