Grocery Assistant Manager | 37.5 hours | Availability Required 4 am to 11:59 pm

Good Food Holdings Companies • Beaverton, OR

7d • $23 - $33 • Onsite

About The Position

The Grocery Assistant Manager partners with the Grocery Manager to operate the grocery department, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, and delegation. The role helps ensure an exceptional customer shopping experience through strong service and product knowledge, while contributing to a positive, collaborative work environment.

This position works in a grocery store environment and may include evening, weekend, holiday, overnight, or early-morning shifts according to business needs. The schedule is informed by business needs and may change seasonally or due to staffing needs. The role requires frequent standing and walking, occasional lifting, and use of various department and store equipment. The position is non-exempt and reports to the Grocery Manager.

Requirements

• Previous retail experience in a high-volume environment.
• Previous ordering or inventory-management experience.
• Basic to intermediate math and computation skills.
• Ability to plan, prioritize, and delegate work.
• Ability to train others.
• Ability to read, understand, and follow verbal and written instructions.
• Intermediate proficiency with Microsoft Office and ability to learn new programs and technology.
• Commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Availability to work a schedule based on business needs; in-store work may include evenings, weekends, and holidays, and shared freight-crew responsibility may require overnight or early-morning work.
• Complete and maintain required food and work safety trainings or certifications.
• Frequently stand and walk throughout the shift; frequently use hands and wrists for grabbing, twisting, and pulling; occasionally climb stairs, step stools, and/or ladders depending on location.
• Ability to occasionally lift 50 pounds and frequently lift or carry objects weighing up to 25 pounds.

Nice To Haves

• Grocery experience.
• Previous supervisory or management experience.
• Previous customer-service, food-service, retail, or grocery experience.
• Working knowledge of POS, inventory, or other retail-specific software.
• Financial acumen regarding sales and margin.

Responsibilities

• Partner with the Grocery Manager to operate all areas of the department, prioritize work, and delegate tasks.
• Maintain department conditions, including stocking, rotation, facing, merchandising standards, cleanliness, signage, staffing, and service levels.
• Order products and maintain appropriate inventory levels to support sales and margin goals.
• Build and arrange attractive product displays, highlighting featured, unique, and seasonal items in accordance with merchandising standards and category schematics.
• Implement plans for weekly advertisements, events, holidays, and seasonal merchandising.
• Maintain professional relationships with vendors and ensure customer special orders are accurately placed and delivered.
• Receive and unload merchandise; check its quality, count, and condition; and communicate issues to management and the merchandising team.
• Stock and rotate products with attention to product quality and expiration dates; maintain organized, clean back-stock areas.
• Support the department manager and store leadership with periodic inventory, and follow company procedures for invoices, credits, transfers, and inventory.
• Coach department staff to maintain accurate inventory and back stock and handle damaged or spoiled products according to company policy.
• Model friendly, attentive customer service; train and coach staff; handle escalated customer-service situations and seek solutions.
• Share product knowledge and make recommendations based on customer needs; demonstrate knowledge of departmental products, culinary terminology, product labeling, and common dietary restrictions.
• Use creativity in merchandising and product utilization to increase sales and minimize waste while following standards and schematics.
• Adjust priorities, productivity, efficiency, and pace to meet department and store needs while maintaining quality and service standards.
• Support effective communication systems within the department and store.
• Promote a collaborative team environment through recognition, leading by example, working alongside staff, and encouraging open communication and staff ideas.
• Report staff issues or conflicts to the department manager, store leadership, and/or human resources.
• Follow company work and food safety policies, applicable regulations, company rules, and department or location guidelines; contribute to store cleanliness and maintain equipment.
• Conserve company resources and work consistently with the company's mission, vision, values, and sustainability program.
• Perform other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP) access.
• 30% staff shopping discount.
• Medical, dental, vision, pre-tax spending accounts, life, accidental death and dismemberment (AD&D), and disability benefits for eligible staff.
• 401(k) program for eligible staff.
• PTO accrual beginning on the first day of employment.
• Potential eligibility for paid holidays, depending on schedule and tenure.
• Supplemental leave pay, such as parental or bereavement leave.
• Store incentive program based on financial and operational goals.
• Paid time for volunteering at a 501(c)(3) nonprofit.
• Discounts on some forms of public transportation.
• Adoption assistance.
• Up to $40 reimbursement for birthday dinner or New Seasons Market groceries.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed