Grocery Assistant Manager | 37.5 hours | Availability Required 4 am to 11:59 pm

New Seasons Market • Beaverton, OR

6d • Onsite

About The Position

The Grocery Assistant Manager partners with the Grocery Manager to operate the department, including financial stewardship, customer service, department conditions, merchandising, food and work safety, communication, and task delegation. The role helps ensure an exceptional customer shopping experience through high service standards and strong product knowledge, while contributing to a positive, collaborative work environment.

The position supports department operations, inventory and ordering, product presentation, staffing, training, and customer-service resolution. It requires adapting to business and staffing needs in a grocery store that operates seven days a week, year-round. The schedule may include evening, weekend, holiday, overnight, or early-morning work. The role requires completion and maintenance of any required food and work safety training or certifications.

Requirements

• Previous retail experience in a high-volume environment.
• Previous ordering or inventory management experience.
• Basic to intermediate math and computation skills.
• Ability to plan, prioritize, and delegate work.
• Ability to train others.
• Ability to read, understand, and follow verbal and written instructions.
• Intermediate proficiency with MS Office and ability to learn new programs and technology.
• Commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Ability to work a schedule informed by business needs, which may change seasonally or due to staffing needs.
• Reliable and predictable attendance in accordance with the attendance policy and applicable laws.
• Ability to complete and maintain required food and work safety trainings or certifications.
• Frequent to continuous standing and walking during shifts; frequent use of hands and wrists for grabbing, twisting, and pulling; occasional stair, step stool, or ladder use depending on location.
• Ability to occasionally lift 50 pounds and frequently lift or carry objects weighing up to 25 pounds.
• Ability to work in a grocery-store environment that may include wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, outdoor work in any temperature depending on location, and exposure to allergens or chemicals.

Nice To Haves

• Grocery experience.
• Previous supervisory or management experience.
• Previous customer service, food service, retail, or grocery experience.
• Working knowledge of POS, inventory, or other retail-specific software.
• Financial acumen regarding sales and margin.

Responsibilities

• Partner with the department manager to operate all areas of the department.
• Prioritize and delegate tasks, adjust work priorities to department and store needs, and support efficient operations without compromising quality or service.
• Maintain consistent department conditions, including stocking, rotation, facing, cleanliness, signage, staffing, and service levels.
• Partner with the department manager to maintain satisfactory in-stock conditions and appropriate inventory levels to meet sales, margin, and business goals.
• Order products according to business needs and ensure customer special orders are placed accurately and delivered.
• Build, display, and arrange products in accordance with merchandising standards and category schematics; implement plans for weekly ads, events, seasonal items, and holidays.
• Maintain professional vendor relationships.
• Receive and unload merchandise; check its quality, count, and condition, and communicate issues to management and the merchandising team.
• Maintain back-stock organization, product rotation, product quality, and expiration-date standards; handle damaged and spoiled products according to company policy.
• Support periodic inventory and ensure the department follows invoice, credit, transfer, and inventory procedures.
• Coach department staff to maintain accurate, organized inventory and back stock.
• Model, train, and coach staff in friendly, attentive customer service and handle escalated customer situations with solutions that delight customers.
• Demonstrate and share product knowledge, culinary terminology, product labeling, and common dietary restrictions; make recommendations based on customer needs.
• Read and implement merchandising information and plans to promote products, drive sales, and improve the customer shopping experience.
• Use creativity in merchandising and product utilization to increase sales and minimize waste.
• Support effective communication systems within the department and store.
• Promote a collaborative team environment, provide constructive feedback, adapt to different staff learning styles, and report staff issues or conflicts to appropriate management or human resources.
• Follow company policies, department guidelines, food and work safety rules, regulatory requirements, and company values and sustainability program.
• Contribute to store cleanliness, maintain equipment, conserve company resources, and inform management of problems.
• Perform other assigned tasks and duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed