Greg's on the Green Attendant

The Boca Raton•Boca Raton, FL

About The Position

The Greg's on the Green Attendant provides attentive, personalized hospitality to golfers at the Golf Airstream and other golf facilities. The role includes welcoming guests, anticipating their needs, providing complimentary food, snacks, nonalcoholic beverages, and refreshments, and supporting tournaments, member outings, and special events. The attendant helps ensure that the golf experience reflects luxury resort service standards through warm interactions, speed, accuracy, and attention to guest preferences. The position is responsible for the Airstream’s daily setup, presentation, cleanliness, organization, and operational readiness. The attendant ensures guest amenities are available and replenished, monitors inventory and consumption, and coordinates with Golf Operations leadership and the Food & Beverage Department on schedules, service expectations, product availability, and operational needs. The role also facilitates sales of approved alcoholic and other beverages, processes purchases through POS systems, and follows cash-handling procedures, alcohol regulations, and resort policies. The attendant contributes to guest satisfaction and consistent hospitality across golf facilities, communicates guest feedback and preferences to leadership, follows safety, sanitation, operational, and guest-service standards, and may work across multiple property locations or venues as operational needs require. The role reports to the Restaurant General Manager and has regular contact with guests and members.

Requirements

Basic knowledge of food and beverage preparation and quick-service operations.
Strong guest-service and communication skills.
Ability to multitask efficiently in a high-volume environment.
Ability to read, speak, and understand English to communicate with guests and team members.
Ability to remember, describe, and promote menu items.
Ability to operate POS systems and keyboards efficiently.
Ability to stand and work in confined spaces for extended periods.
Ability to lift up to 50 pounds, with frequent lifting and carrying of objects weighing up to 25 pounds.
Ability to walk or stand to a significant degree and to reach, handle, feel, talk, hear, and see.
Must obtain and maintain any required licenses or certifications as applicable.

Nice To Haves

High school diploma or equivalent.
Prior experience in a coffee shop, fast-casual, or high-volume guest-service environment.
CPR and/or First Aid certification.

Responsibilities

Serve as a hospitality ambassador for the Golf Department and provide attentive, personalized service consistent with luxury resort standards.
Welcome and engage golfers at the Airstream hospitality venue, anticipating guest needs.
Provide complimentary food, snacks, nonalcoholic beverages, and refreshments as part of established golf guest amenities.
Monitor daily golf activity, tee times, tournaments, and special events to anticipate guest volume and service requirements.
Build positive relationships with members and resort guests, recognizing preferences and delivering personalized hospitality.
Support golf tournaments, member outings, and special golf events with coordinated hospitality and refreshments.
Set up, present, organize, and maintain the daily operational readiness of the Golf Airstream.
Keep complimentary golf amenities available, properly presented, and replenished during operating hours.
Maintain appropriate amenity inventory and coordinate replenishment based on participation and anticipated demand.
Maintain cleanliness, organization, and presentation standards for the Airstream and surrounding guest areas.
Coordinate with Golf Operations leadership about schedules, service expectations, guest feedback, and operational needs.
Monitor amenity consumption and assist with managing costs associated with the golfer experience.
Facilitate sales of beer, wine, spirits, and other approved beverage selections.
Process guest purchases accurately through designated POS systems and follow financial and cash-handling procedures.
Maintain product presentation, availability, and inventory controls for retail beverage offerings.
Comply with applicable alcoholic beverage regulations, responsible-service requirements, and resort policies.
Coordinate with the Food & Beverage Department regarding beverage availability, replenishment, and service standards.
Contribute to Golf Department guest satisfaction goals and overall service performance.
Communicate guest preferences, concerns, and service-improvement opportunities to Golf Operations leadership.
Help maintain a seamless and consistent hospitality experience across golf facilities.
Follow resort safety, sanitation, operational, and guest-service standards.
Perform additional golf guest service responsibilities as assigned by Golf Operations management.
Work across multiple locations, departments, or venues throughout the property based on operational needs.