Greeter / To-Go Specialist

Primanti Bros. Restaurant and Bar • Robinson Township, PA

8d

About The Position

Primanti Bros. is hiring a Greeter / To-Go Specialist to create a welcoming first impression for guests, called Fans, and help maintain the smooth, efficient flow of the restaurant. The role greets guests at the door and by phone, manages seating and waits, and provides fast, hospitable service for takeout and call-in orders. It also supports restaurant cleanliness, food running, table service, and opening, shift-change, and closing procedures.

Requirements

• Ability to read and write in English.
• Good communication skills; friendly and people-oriented.
• Enthusiastic, dependable, courteous, and able to multitask.
• Basic math skills.
• Ability to operate a POS system for transactions.
• Able to stand for 100% of the shift.
• Able to frequently bend, stoop, reach, and wipe.
• Able to deliver food and beverages and clear tables, including lifting up to 50 pounds.

Responsibilities

• Maintain a cheerful, courteous disposition and a neat, clean, professional appearance.
• Warmly greet each Fan, opening the door whenever possible.
• Answer the phone using the correct greeting and within three rings.
• Handle takeout and call-in orders, enter orders, package them appropriately, educate Fans about retail items, and keep greeting and retail areas stocked.
• Provide an exceptional To-Go experience, including delivering food to Fans in the restaurant parking lot as needed.
• Seat Fans promptly at a comfortable table or booth while following the Floor Chart.
• Use the wait management system to manage restaurant flow when there is a wait.
• Assist Fans with small children by providing a Kid’s Pack, highchair, sling, booster, or other requested accommodations.
• Check restroom cleanliness and supplies every 20 minutes.
• Maintain proficient knowledge of the menu.
• Run food from the Expo area and pre-bus tables as needed.
• Bus and clean tables and booths as needed.
• Communicate Fan questions or concerns to Coaches as appropriate.
• Balance the cash drawer as needed.
• Follow safety and sanitation policies and procedures throughout the shift.
• Complete opening, shift-change, and closing checklists, as well as weekly and monthly cleaning tasks.
• Perform other duties as requested by a Coach.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Free meals
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed