Greeter / To-Go Specialist

Primanti Bros.•Grove City, PA

19d

About The Position

Primanti Bros. is hiring a Greeter / To-Go Specialist to make a welcoming first impression and help maintain smooth, efficient restaurant flow. The role provides hospitality to guests (“Fans”) at the door and on the phone, manages seating and waits, and supports fast, friendly service for takeout and call-in orders. The position also involves keeping guest and retail areas stocked and clean, assisting with food running and table upkeep, and following safety, sanitation, and operational procedures.

Requirements

Ability to read and write in English.
Good communication skills; friendly and people-oriented.
Enthusiastic, dependable, courteous, and able to multitask.
Basic math skills.
Ability to operate a POS system for transactions.
Ability to stand for 100% of the shift.
Ability to bend, stoop, reach, and wipe frequently.
Ability to deliver food and beverages and clear tables, including lifting up to 50 pounds.

Responsibilities

Maintain a cheerful, courteous disposition and a neat, clean, professional image.
Greet each Fan warmly, including opening the door whenever possible.
Answer the phone using the correct greeting and within three rings.
Handle takeout and call-in orders, enter orders, and package them in appropriate containers.
Educate Fans about retail items and keep the greeting station and retail areas well stocked.
Provide an exceptional To-Go experience, including delivering food to Fans in the restaurant parking lot as needed.
Seat Fans promptly at a comfortable table or booth while following the Floor Chart.
Use a wait management system to manage restaurant flow while guests are waiting.
Assist Fans with small children by providing a Kid’s Pack, highchair, sling, or booster as needed, and accommodate specific requests where possible.
Check restrooms for cleanliness and supplies every 20 minutes.
Maintain proficient knowledge of the menu.
Run food from the Expo area and pre-bus tables as needed.
Bus and clean tables and booths as needed.
Communicate Fan questions or concerns to Coaches as appropriate.
Balance the cash drawer as needed.
Follow safety and sanitation policies and procedures throughout the shift.
Complete opening, shift-change, and closing checklists, as well as weekly and monthly cleaning tasks.
Perform other duties as requested by a Coach.