Greeter / To-Go Specialist - Pleasant Hills - Pittsburgh

Primanti Bros. • Pittsburgh, PA

7d

About The Position

Greeters make the first great impression on Fans and help control the smooth and efficient flow of the restaurant. They create a welcoming experience for Fans at the door and on the phone, while providing fast service and great hospitality to To-Go Fans. The role includes welcoming and seating guests, managing waits, handling take-out and call-in orders, keeping guest areas clean and stocked, and supporting restaurant operations as needed.

Requirements

• Ability to read and write in English.
• Good communication skills; friendly and people-oriented.
• Enthusiastic, dependable, courteous, and able to multitask.
• Basic math skills.
• Ability to operate a POS system for transactions.
• Able to stand for 100% of the shift.
• Able to bend, stoop, reach, and wipe frequently.
• Able to deliver food and beverages and clear tables, which may require lifting up to 50 pounds.

Responsibilities

• Maintain a cheerful, courteous disposition and a neat, clean, professional image.
• Greet each Fan warmly, opening the door whenever possible.
• Answer the phone using the correct greeting and within three rings.
• Handle take-out and call-in orders, enter orders, and package them in appropriate containers.
• Educate Fans about retail items and keep greeting and retail areas stocked.
• Provide an exceptional To-Go experience, including delivering food to Fans in the restaurant parking lot as needed.
• Seat Fans promptly at a suitable table or booth while following the Floor Chart.
• Use the wait management system to manage restaurant flow while guests are waiting.
• Assist Fans with small children by providing items such as a Kid’s Pack, highchair, sling, or booster, and respond to other requests that improve their comfort.
• Check restrooms for cleanliness and supplies every 20 minutes.
• Maintain proficient knowledge of the menu.
• Run food from the Expo area and pre-bus tables as needed.
• Bus and clean tables and booths as needed.
• Communicate Fan questions or concerns to Coaches as appropriate.
• Balance the cash drawer as needed.
• Follow safety and sanitation policies and procedures throughout the shift.
• Complete opening, shift-change, and closing checklists, along with weekly and monthly cleaning tasks.
• Perform other duties as needed at a Coach’s request.

Benefits

• Competitive wages.
• Healthcare benefits upon eligibility.
• Paid PTO upon eligibility.
• Flexible scheduling.
• Fun work environment.
• Free meals.
• Opportunity to grow your career.
• 401(k).
• 401(k) matching.
• Dental insurance.
• Disability insurance.
• Employee discount.
• Health insurance.
• Paid time off.
• Vision insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed