Greeter / To-Go Specialist - Pleasant Hills - Pittsburgh

Primanti Bros. Restaurant and Bar•Weirton, WV

About The Position

Greeters make the first great impression on Fans and help control the smooth and efficient flow of the restaurant. They create a welcoming experience when greeting Fans at the door or on the phone and provide fast service and great hospitality to To-Go Fans. The role includes handling take-out and call-in orders, seating guests, managing waits, supporting families with children, maintaining clean areas, and assisting with food running and table service. The position requires standing throughout the shift and may involve frequent bending, stooping, reaching, wiping, and lifting up to 50 pounds. The employer describes its brand as built on fanatical guest service, teamwork, and building on its traditions. It offers competitive wages, healthcare benefits and paid time off upon eligibility, flexible scheduling, a fun environment, free meals, and career growth opportunities.

Requirements

Ability to read and write in English.
Good communication skills and a friendly, people-oriented manner.
Enthusiastic, dependable, courteous, and able to multitask.
Basic math skills.
Ability to operate a POS system for transactions.
Ability to stand for 100% of the shift.
Ability to frequently bend, stoop, reach, and wipe.
Ability to deliver food and beverages and clear tables, which may require lifting up to 50 pounds.

Responsibilities

Maintain a cheerful, courteous disposition and a neat, clean, professional image.
Give each Fan a warm, welcoming greeting, including opening the door whenever possible.
Answer the phone with the correct greeting within three rings.
Handle take-out and call-in orders, enter orders, package them appropriately, educate Fans about retail items, and keep greeting and retail areas stocked.
Provide an exceptional To-Go experience, including delivering food to Fans in the restaurant parking lot as needed.
Seat Fans promptly at a comfortable table or booth while following the Floor Chart.
Use a wait management system to manage restaurant flow when there is a wait.
Assist Fans with small children by providing items such as a Kid’s Pack, highchair, sling, or booster, and respond to other comfort requests.
Check restrooms for cleanliness and supplies every 20 minutes.
Maintain proficient knowledge of the menu.
Run food from the Expo area and pre-bus tables as needed.
Bus and clean tables and booths as needed.
Communicate Fan questions or concerns to Coaches as appropriate.
Balance the cash drawer as needed.
Follow safety and sanitation policies and procedures throughout the shift.
Complete opening, shift-change, and closing checklists, along with weekly and monthly cleaning tasks.
Perform other duties as requested by a Coach.