Greeter / To-Go Specialist - Pleasant Hills - Pittsburgh

Weirton•Weirton, WV

1d•Onsite

About The Position

Primanti Bros. is hiring a Greeter / To-Go Specialist to create a welcoming experience for restaurant guests, manage the smooth flow of the restaurant, and provide fast, hospitable service to To-Go guests. The role includes greeting guests in person and by phone, handling take-out and call-in orders, and supporting restaurant operations throughout the shift. The position may also involve delivering food to guests in the restaurant parking lot as needed. The company describes its culture as focused on guest service, teamwork, and building on its traditions. It offers competitive wages, healthcare benefits and paid PTO upon eligibility, flexible scheduling, a fun work environment, free meals, and opportunities for career growth.

Requirements

Ability to read and write in English.
Good communication skills; friendly and people-oriented.
Enthusiastic, dependable, courteous, and able to multitask.
Basic math skills.
Ability to operate a POS system for transactions.
Able to stand for 100% of the shift.
Able to frequently bend, stoop, reach, and wipe.
Able to deliver food and beverages and clear tables, including lifting up to 50 pounds.

Responsibilities

Maintain a cheerful, courteous disposition and a neat, clean, professional image.
Greet each guest warmly, including opening the door whenever possible.
Answer the phone with the correct greeting within three rings.
Handle take-out and call-in orders, ring them up, and package them in appropriate containers.
Educate guests about retail items and keep the greeting station and retail areas stocked.
Provide an exceptional To-Go experience, including delivering food to guests in the restaurant parking lot as needed.
Seat guests promptly at a comfortable table or booth while following the floor chart.
Use a wait management system to manage restaurant flow while guests are waiting.
Assist guests with small children by providing items such as a Kid’s Pack, highchair, sling, or booster, and respond to other requests that improve their comfort.
Check restrooms for cleanliness and supplies every 20 minutes.
Maintain proficient knowledge of the menu.
Run food from the Expo area and pre-bus tables as needed.
Bus and clean tables and booths as needed.
Communicate guest questions or concerns to Coaches as appropriate.
Balance the cash drawer as needed.
Follow safety and sanitation policies and procedures throughout the shift.
Complete opening, shift-change, and closing checklists, along with weekly and monthly cleaning tasks.
Perform other duties as requested by a Coach.