Greeter / To-Go Specialist

Primanti Bros. Restaurant and Bar•Findlay Township, PA

25d

About The Position

Primanti Bros. is hiring a Greeter / To-Go Specialist to create a welcoming first impression and help maintain the smooth, efficient flow of the restaurant. The role greets Fans in person and by phone and provides fast, hospitable service to To-Go Fans. Responsibilities also include managing seating and waits, handling take-out orders, supporting restaurant cleanliness, and assisting with food service and guest needs.

Requirements

Ability to read and write in English.
Good communication skills and a friendly, people-oriented approach.
Enthusiasm, dependability, courtesy, and ability to multitask.
Basic math skills.
Ability to operate a POS system for transactions.
Ability to stand for 100% of the shift.
Ability to bend, stoop, reach, and wipe frequently.
Ability to deliver food and beverages and clear tables, which may require lifting up to 50 pounds.

Responsibilities

Maintain a cheerful, courteous disposition and a neat, clean, professional image.
Greet each Fan warmly, opening the door whenever possible.
Answer the phone using the correct greeting and within three rings.
Handle take-out and call-in orders, ring orders into the system, package them appropriately, educate Fans about retail items, and keep greeting and retail areas stocked.
Provide an exceptional To-Go experience, including delivering food to Fans in the restaurant parking lot as needed.
Seat Fans promptly at a comfortable table or booth while following the Floor Chart.
Use a wait management system to manage restaurant flow during a wait.
Attend to Fans with small children by providing items such as a Kid’s Pack, highchair, sling, or booster as needed, and respond to other comfort requests.
Check restroom cleanliness and supplies every 20 minutes.
Maintain proficient knowledge of the menu.
Run food from the Expo area and pre-bus tables as needed.
Bus and clean tables and booths as needed.
Communicate Fan questions or concerns to Coaches as appropriate.
Balance the cash drawer as needed.
Follow safety and sanitation policies and procedures throughout the shift.
Complete opening, shift-change, and closing checklists, as well as weekly and monthly cleaning tasks.
Perform other duties as requested by a Coach.