Green Team Leader

Block by Block•Memphis, TN

17h

About The Position

The Green Team Leader manages the shift duties of clean and safe Ambassadors, ensuring compliance with Block by Block standards, procedures, and policies. The role leads daily briefings, assigns duties and zones, reviews events, weather, and safety updates, and provides guidance for on-street and field operations. The Team Leader is responsible for maintaining productivity and accountability while providing excellent customer service to the district and the Ambassador team. The role includes reporting broken infrastructure and graffiti on private property, preparing basic daily reports of accomplishments and completed tasks, providing direction and counsel to team members, and reporting concerns to the Operations Manager. The Team Leader must maintain a positive, professional environment and meet expected standards of professionalism. This is an outdoor position requiring continuous traversal during an eight-hour shift, with normal breaks, and work in all weather conditions using provided inclement-weather gear. The role requires English-language communication skills for basic reports, computer proficiency including Microsoft Office, basic smartphone knowledge, and the ability to lift 50 pounds or more when needed.

Requirements

Prior managerial or supervisory experience.
Ability to lead a team of 10–20 people.
Valid driver's license.
High school diploma; college education preferred.
Ability to traverse continuously during an eight-hour shift, with normal breaks.
Ability to work outdoors in all conditions with provided inclement-weather gear.
Ability to lift 50 pounds or more when needed.
Ability to speak, read, and write English to create basic reports.
Basic knowledge of smartphone technology.
Proficiency with computers and Microsoft Office products.

Nice To Haves

Customer service and hospitality experience.
Ability to drive and operate a vehicle.
Open availability to accommodate the needs of the team.

Responsibilities

Manage shift duties of clean and safe Ambassadors and ensure compliance with Block by Block standards, procedures, and policies.
Hold team members accountable for completing projects and remaining productive.
Lead daily shift briefings, assign duties and zones, and review events, weather, and safety updates.
Provide customer service to the district and the Ambassador team.
Guide and direct on-street and field operations.
Write reports on broken infrastructure and graffiti on private property, and prepare basic daily reports of accomplishments and completed tasks.
Provide direction and counsel to team members and report concerns to the Operations Manager.
Maintain a positive, professional environment in compliance with applicable laws, regulations, policies, procedures, and company standards.

Benefits

Medical insurance, with available FSA and/or HSA.
Dental insurance.
Vision insurance.
Short-term and long-term disability insurance.
Life insurance.
Accidental death and dismemberment coverage.
Critical illness and accident coverage.
Vacation, sick time and/or PTO where applicable.
Paid leave, holidays, floating holidays, birthday pay, and jury duty pay where applicable.
401(k) retirement savings plan.