Graduate Program Coordinator

Cornell University•Ithaca, NY

3d•Onsite

About The Position

The Graduate Program Coordinator supports graduate student success by coordinating all aspects of the graduate program, providing guidance on academic policies and requirements, and ensuring effective program administration. The position works independently under the general supervision of the Administrative Manager and serves as a key liaison among the Graduate School, Director of Graduate Studies, faculty, and graduate students. This is a full-time, 39-hour-per-week endowed position based in Ithaca, New York. The role is predominantly on-site, with the possibility of a seasonal hybrid arrangement that may change. Regular hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

Associate degree and at least two years of administrative experience, or an equivalent combination of education and relevant experience.
High proficiency with MS Office 365, including Outlook, Excel, and Word, and other basic computer applications; ability to learn new software systems.
Excellent organizational skills, reading comprehension, accuracy, and attention to detail.
Excellent written and oral communication skills.
Initiative and proactive follow-up on tasks through completion.
Ability to work quickly and effectively under pressure, use sound judgment on urgent tasks, and balance conflicting priorities.
Excellent customer service skills and ability to work effectively with others.
Ability to handle confidential and sensitive information and communicate with tact and diplomacy.
Ability to learn policy and apply it with sound judgment to unique situations.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Nice To Haves

Experience with Cornell University systems such as PeopleSoft, Workday, CollegeNET, and Tableau reporting tools.
Familiarity with Cornell policies and procedures.
Experience working with students and/or in an academic environment, especially with graduate students.

Responsibilities

Oversee graduate program operations and ensure compliance with Graduate School policies, procedures, and degree requirements.
Serve as a primary resource and liaison for graduate students, faculty, the Director of Graduate Studies, and the Graduate School.
Advise prospective and current students on academic requirements, funding, course scheduling, professional development, and wellness resources.
Manage graduate student funding records, monitor funding sources, and develop financial projections to support planning and decision-making.
Maintain accurate student records, track academic progress, and update graduate program website content.
Collaborate with departmental staff to support front office operations, Commencement activities, and department-sponsored events.

Benefits

Comprehensive health care options
Generous retirement contributions
Access to wellness programs
Employee discounts with local and national retail brands
Health and personal leave
Three weeks of vacation
13 holidays, including an end-of-year winter break from December 25 through January 1
Two additional floating holidays
Tuition-free Extramural Study and Employee Degree Program
Tuition aid for external education
Cornell Children's Tuition Assistance Program