Graduate Program Coordinator, JCBCL

Southeastern University•Lakeland, FL

1d•Hybrid

About The Position

The Graduate Program Coordinator for the Jannetides College of Business, Communication & Leadership (JCBCL) is responsible for planning, logistics, and academic advising for Graduate Studies programs. The coordinator supports the smooth operation of academic processes by managing course schedules, student records, and degree progress, and serves as a primary contact for student and departmental inquiries. The role also supports the Program Director with special projects and research solutions. The position reports to the Chair, Graduate School and has no supervisory responsibility. It is based at the Main Campus in a hybrid setting, with work taking place remotely, on campus, and/or at another physical location. The schedule is Monday through Friday, 40 hours per week, year-round; some evening or weekend hours may be required. The role is considered non-essential for emergency-response purposes.

Requirements

Bachelor’s degree from an accredited college or university.
At least two years of administration experience.
Proficiency in Google Suite and Microsoft Office.
Excellent oral and written communication skills.
Strong project management and organizational skills, including the ability to prioritize effectively in a fast-paced setting.
Ability to build and maintain positive relationships with students and other stakeholders.
High accuracy and attention to detail in tasks and documentation.
Time-management and prioritization skills.
Ability to adapt to changing circumstances and handle unexpected challenges.
Ability to maintain strict confidentiality regarding student and institutional records.
Must demonstrate outstanding Christian character and alignment with the SEU Mission.

Nice To Haves

Bachelor’s degree in business, communications, leadership, or a related field.
Experience working in a higher education setting.
Experience with event planning.
Planning and/or project management skills.
Experience in academic advising.

Responsibilities

Advise current and prospective graduate students.
Manage academic probation and suspension processes, including low-GPA warnings, accountability meetings, and GPA recovery planning.
Process and track Curricular Practical Training (CPT) and Optional Practical Training (OPT) paperwork, coordinating with relevant professors.
Handle SEVIS policies, paperwork, and challenges for international students.
Build and maintain program course maps and update the program advising guide.
Schedule courses using the College spreadsheet and ensure accuracy in the JICS system.
Manage course caps and monitor enrollment in overfull or under-enrolled sections.
Submit course and instructor changes and track faculty notices related to course management.
Track faculty and adjunct course assignments for workload-compliance reporting.
Assist with student registration and review new-student communications in Element.
Conduct graduation audits and review degree audits for each graduation cycle before final Director approval.
Plan and order branded graduation gifts and coordinate the JCBCL Awards/Hooding Ceremony.
Compose and schedule reminder and informational emails to students.
Assist in compiling data for assessment reports and serve as a point of contact for other departments.
Answer department phones and manage general inquiry emails.
Coordinate and schedule meetings.
Plan, coordinate, and execute course intensives and residencies for faculty and students.
Maintain student records, databases, and general academic documentation.
Perform other duties assigned by the Program Director to support departmental efficiency.