Graduate Program Coordinator I

Texas A&M • College Station, TX

3d

About The Position

The Graduate Program Coordinator I, with minimal assistance, supports engagement and helps students achieve academic and career goals. The position contributes to graduate student retention by building relationships with students and clarifying procedures and academic requirements for the online Master of Public Health program. It advises prospective and current students, supports recruitment and admissions activities, maintains student and program data, coordinates outreach and reporting, and collaborates on program development and planning.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Ability to multitask and work cooperatively with others.
• Knowledge of word processing, spreadsheet, and database applications.
• Verbal and written communication skills.

Nice To Haves

• Two years of related experience in admissions, project coordination, customer service, or a related field.
• Bachelor’s or master’s degree in public health.
• Working knowledge of CRM software such as EAB Navigate 360, Salesforce, and Slate.

Responsibilities

• Advise prospective and current students about admissions requirements, academic programs, and enrollment processes.
• Develop working knowledge of university information, organization, opportunities, and policies; learn and share admissions information through special programs and assigned appointments.
• Assist with counseling and advising prospective students about admissions requirements, policies, application status, and office programs through online appointments, telephone, and email.
• Track prospective student leads using CRM software or other methods and report data.
• Assist with departmental recruitment activities, including hosting virtual information sessions and email campaigns; may assist with graduate fairs.
• Track student information documents, admissions requirements, and deadlines for applicants across applicant types.
• Develop and maintain relationships with stakeholders and maintain a basic knowledge of admissions processing and relevant state and national issues affecting admissions.
• Recruit prospective students through individual counseling, phone calls, emails, virtual appointments, and outreach events.
• Develop and implement email templates for drip campaigns.
• Maintain accurate data related to graduate students and programs.
• Engage students through in-person and online outreach to keep them informed of relevant personal, academic, and professional deadlines, updates, information, and events.
• Assist in establishing short- and long-term goals and strategic planning.
• Collaborate with others to create new and expanded programs.
• Assist in establishing goals, objectives, policies, and procedures.
• Prepare reports on program activities.
• Perform other duties as assigned.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• Free LinkedIn Learning training and webinars, plus limited financial support to attend conferences and workshops.
• Educational release time and tuition assistance for completing a degree while employed by Texas A&M.
• Living Well employee wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level