Graduate Program Coordinator I

Texas A&M University System • College Station, TX

1d

About The Position

The Graduate Program Coordinator I, with minimal assistance, supports engagement and helps students achieve their academic and career goals. The position contributes to graduate student retention by building relationships with students and clarifying procedures and academic requirements for the online Master of Public Health program.

The coordinator advises prospective and current students on admissions requirements, academic programs, and enrollment processes; supports recruitment and admissions outreach; maintains student and applicant information; develops stakeholder relationships; and assists with program planning, coordination, and reporting. The role also helps keep students informed of important personal, academic, and professional deadlines, updates, information, and events.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Ability to multitask and work cooperatively with others.
• Knowledge of word processing, spreadsheet, and database applications.
• Verbal and written communication skills.

Nice To Haves

• Two years of related experience in admissions, project coordination, customer service, or a related field.
• Bachelor’s or master’s degree in public health.
• Working knowledge of CRM software such as EAB Navigate 360, Sales Force, and Slate.

Responsibilities

• Advise prospective and current students regarding admissions requirements, academic programs, and enrollment processes.
• Develop working knowledge of university information, organization, opportunities, and policies.
• Disseminate admissions information through special programs and assigned appointments.
• Assist with counseling and advising prospective students about admissions requirements, policies, status, and office programs through online appointments, telephone, and email.
• Track leads using CRM software or other means and report data.
• Assist with departmental recruitment activities, including hosting virtual information sessions and email campaigns; may assist with graduate fairs.
• Assist in tracking student information documents, admissions requirements, and deadlines for applicant types including freshman, transfer, international, graduate, readmit, post-baccalaureate, and non-degree-seeking applicants.
• Develop and maintain relationships with stakeholders.
• Maintain basic knowledge of admissions processing and keep current on relevant admissions issues in the state and nation.
• Recruit prospective students through individual counseling, phone calls, emails, virtual appointments, and outreach events.
• Develop and implement email templates for drip campaigns.
• Maintain accurate data related to graduate students and programs.
• Engage students through in-person and online outreach to build professional relationships and communicate critical deadlines, updates, information, and events.
• Assist in establishing short- and long-term goals and strategic planning.
• Collaborate with others to create new and expanded programs.
• Assist in establishing goals, objectives, policies, and procedures.
• Prepare reports on program activities.
• Perform other duties as assigned.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance, with Texas A&M contributing to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• Free LinkedIn Learning training, webinars, and limited financial support for conferences, workshops, and other professional development.
• Educational release time and tuition assistance for completing a degree while employed by Texas A&M.
• Living Well employee wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level