Graduate Program Coordinator
About The Position
The Graduate Program Coordinator supports the success of graduate students by coordinating graduate program operations, advising students on academic policies and requirements, and ensuring effective program administration. Working independently under the general supervision of the Administrative Manager, the coordinator serves as a key liaison among the Graduate School, the Director of Graduate Studies, faculty, and graduate students. The position is based in Ithaca, New York, is predominantly on-site, and offers the opportunity for a seasonal hybrid work arrangement that may change. The stated schedule is 39 hours per week, 8:00 a.m. to 4:30 p.m., Monday through Friday. The position is described as endowed and hourly.
Requirements
- Associate degree and at least 2 years of administrative experience, or an equivalent combination of education and relevant experience.
- High proficiency with MS Office 365, including Outlook, Excel, and Word, and other basic computer applications; ability to learn new software systems.
- Excellent organizational skills, reading comprehension, accuracy, and attention to detail.
- Excellent written and oral communication skills.
- Initiative and proactive follow-through on tasks until completion.
- Ability to work quickly and effectively under pressure, exercise sound judgment on urgent tasks, and balance conflicting priorities.
- Excellent customer service skills and ability to work effectively with others.
- Ability to handle confidential and sensitive information and communicate with tact and diplomacy.
- Ability to learn policy and apply it with sound judgment to unique situations.
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
- A cover letter and resume are required for consideration.
Nice To Haves
- Experience with Cornell University systems such as PeopleSoft, Workday, CollegeNET, and Tableau reporting tools.
- Familiarity with Cornell policies and procedures.
- Experience working with students or in an academic environment, especially with graduate students.
Responsibilities
- Oversee graduate program operations and ensure compliance with Graduate School policies, procedures, and degree requirements.
- Serve as a primary resource and liaison for graduate students, faculty, the Director of Graduate Studies, and the Graduate School.
- Advise prospective and current students on academic requirements, funding, course scheduling, professional development, and wellness resources.
- Manage graduate student funding records, monitor funding sources, and develop financial projections to support planning and decision-making.
- Maintain accurate student records, track academic progress, and update graduate program website content.
- Collaborate with departmental staff to support front office operations, Commencement activities, and department-sponsored events.
Benefits
- Comprehensive health care options
- Generous retirement contributions
- Access to wellness programs
- Employee discounts with local and national retail brands
- Health and personal leave
- Three weeks of vacation
- 13 holidays, including an end-of-year winter break from December 25 to January 1
- Two additional floating holidays
- Tuition-free Extramural Study and Employee Degree Program
- Tuition aid for external education
- Cornell Children's Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
