Graduate Assistant in Alumni Engagement and Marketing & Communications

Carroll University•Waukesha, WI

19d

About The Position

At Carroll University, the Graduate Assistant for Alumni Engagement and Marketing & Communications gains practical experience in alumni engagement and marketing. The role supports the alumni team with programs and activities such as Homecoming, Reunion & Family Weekend, the Alumni Council, Student Alumni Ambassadors, regional events, and young alumni engagement. It also supports the marketing and communications team with website updates, social media, and communications. This position is limited to a two-year employment term. The employee may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act. If designated as a Campus Security Authority, the employee will be notified and given reporting resources. Applicants must attach a cover letter and resume. Carroll University states that it provides employment opportunities to qualified candidates and does not discriminate contrary to law or justice on the basis of protected characteristics.

Requirements

Bachelor’s degree.
Maintain full-time status in an eligible Carroll University graduate program.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Ability to maintain a high level of confidentiality.
Strong interpersonal and organizational skills, with the ability to perform multiple tasks simultaneously.
Strong attention to detail.
Ability to work effectively with people regardless of age, gender, race, sexual orientation, ethnicity, religion, ability, socioeconomic background, or job type.
Ability to work independently and in a team environment.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment.
Self-motivation, flexibility, and strong analytical, critical-thinking, and problem-solving abilities.
Willingness to learn or existing familiarity with Adobe Photoshop.
Eagerness to learn and adapt to evolving digital tools and technologies.
Willingness and ability to support and advance the University mission.

Nice To Haves

Previous experience in event planning and communications.
Previous experience working in higher education.
Experience with databases.
Customer service experience.

Responsibilities

Represent Carroll University at internal and external events.
Assist with event logistics, including planning, vendor outreach, preparing event materials, photo and video coverage, event execution and attendance, and post-event follow-up.
Subject to availability, attend major university events such as Homecoming, Reunion & Family Weekend, the Distinguished Alumni Awards Ceremony & Dinner, the Pioneer Golf Classic, and Commencement.
Process event registrations in the university database as needed.
Help maintain accurate alumni data, including updating contact information, tracking engagement, and recording event attendees after events.
Assist the Web Content Specialist with monitoring website content and ensuring photos, videos, and information are current.
Perform website updates and maintain information on carrollu.edu as requested.
Assist the Social Media Specialist with asset needs for Carroll social media platforms, including TikTok, Facebook, Instagram, and LinkedIn.
Perform office duties as needed, such as answering the alumni office line, handling mailings, printing, and greeting visitors.
Perform other duties and projects as assigned.
Support and advance the University mission.