GOVERNMENT OPERATIONS CONSULTANT I - 40046110

State of Florida • Fort Lauderdale, FL

8d • Onsite

About The Position

Florida Commerce is hiring a full-time Government Operations Consultant I to provide employment services, human resources services, and program management assistance as part of its team with CareerSource Broward. The role supports service delivery strategies, staff education, reporting, training materials, and technical assistance in a One-Stop Center or office. The position assists customers and providers with operations and program services, including helping qualified individuals obtain wage benefits. Work is carried out under applicable federal, state, and local workforce development guidelines, regulations, policies, and procedures, and requires discretion and independent judgment in daily operations. The position reports to the Sr. Management Analyst Supervisor. A Workforce Professional certification must be held or obtained within 30 days of employment. Pre-employment eligibility requires Level 2 security screening, including fingerprinting and checks of local, state, and national law enforcement records.

Requirements

• Proficient in Microsoft Office applications, with extensive Word and Excel skills.
• A degree in human resources, business, education, or a related field; experience in office administration; or experience in other related business services.
• Ability to analyze data, draw valid conclusions, and solve problems.
• Strong oral and written communication skills, including report writing and public speaking.
• Knowledge of effective communication principles and techniques, with the ability to communicate clearly in individual and group settings, verbally and in writing.
• Advanced skills in Microsoft Word, Excel, and Outlook.
• Ability to use standardized data collection and analysis methods and to record, collect, evaluate, and analyze data.
• Ability to understand and apply rules, regulations, policies, and procedures relating to human resources, operations, and management.
• Ability to organize data into logical formats for reports, documents, and other written materials.
• Excellent customer service skills.
• Ability to establish and maintain effective working relationships.
• Ability to conduct effective interviews.
• Ability to work independently by planning, organizing, and coordinating work assignments.
• Ability to make presentations in group or individual settings.
• Must possess or obtain Workforce Professional certification within 30 days of employment.
• Must complete Level 2 security background screening before employment, including fingerprinting and checks of local, state, and national law enforcement records.

Nice To Haves

• Bachelor’s degree from an accredited college or university and two years of experience in business, human resources, or a related field.
• Experience in sales, marketing, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis; such experience may substitute year for year for the preferred college education.
• Ability to use state workforce development databases and the Internet to conduct research and obtain data.
• Registration in Employ Florida.

Responsibilities

• Provide individualized or group specialized counseling to help customers determine training and employability goals.
• Assist with disseminating state and local agency policies.
• Assist in providing information and documents for employment-related services.
• Assist with monitoring and providing technical assistance to program staff and implementing new programs.
• Compile data into reports to help monitor services.
• Assist in preparing weekly, monthly, quarterly, and annual reports.
• Complete human resources and programmatic forms, documents, and reports.
• Assist in preparing reports and training materials related to program implementation and services.
• Assist in developing staff training programs.
• Perform related work as required.

Benefits

• State group insurance coverage options, including health, life, dental, vision, and supplemental options.
• Retirement plan options, including employer contributions.
• Nine paid holidays and one Personal Holiday each year.
• Annual and sick leave benefits.
• Student Loan Forgiveness Program, subject to eligibility.
• Flexible Spending Accounts.
• Tuition Fee Waivers accepted by major Florida colleges and universities.
• Ongoing comprehensive training.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed