GOVERNMENT OPERATIONS CONSULTANT I - 77000231
About The Position
The Florida Fish and Wildlife Conservation Commission’s Office of Licensing and Permitting is seeking a detail-oriented, service-driven professional to support public records, reporting, and data requests. The position supports the management, monitoring, and quality assurance of licensing systems, along with data analysis, reporting, and dashboard development. It works with internal teams and external stakeholders to maintain accurate system functionality, provide timely updates, and communicate project plans and outcomes. The position is based at 1875 East Orange Avenue in Tallahassee, Florida. Office hours are 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday, and the position is not eligible for telework. Employment is contingent upon a satisfactory fingerprint-based criminal history check in accordance with Chapter 435, Florida Statutes.
Requirements
- Six years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, or administrative work; a bachelor’s degree may substitute for four of the six years.
- Knowledge of data collection and analysis methods, basic management principles and practices, and effective communication principles and techniques.
- Skill using Microsoft Office and web-based systems.
- Skills in fact-finding research, problem solving, and documenting needs.
- Ability to verify system setup and data accuracy; plan and complete project steps; coordinate work assignments; and recommend revisions to procedures or standards.
- Ability to collect, evaluate, and analyze data; develop alternative recommendations; solve problems; and document workflow and activities related to improving operational and system practices.
- Ability to organize data into logical formats for reports, documents, and other written materials.
- Ability to understand and apply rules, regulations, policies, and procedures relating to operational and management analysis.
- Ability to plan, organize, and coordinate work assignments; communicate effectively; and establish and maintain effective working relationships.
- Employment is contingent upon a satisfactory fingerprint-based criminal history check.
- Applicants should ensure responses to qualifying questions are supported by skills or experience stated in their profile application or resume and provide information about employment gaps.
Responsibilities
- Assist with updating, monitoring, and scoping assigned systems according to work plans and office needs.
- Complete system-related action items, including setup and routine maintenance.
- Monitor and update regularly scheduled system functions and processes.
- Communicate project plans, updates, and upcoming events to internal and external groups, and provide regular status updates to the supervisor.
- Serve as the office point of contact for public records, reporting, and data inquiries and requests.
- Coordinate fulfillment of internal and external data and public records requests.
- Recommend solutions and provide technical assistance for routine records management, data-request, and fulfillment issues.
- Assist with creating, analyzing, and distributing reports and visual dashboards.
- Research and evaluate data, providing analysis to the supervisor and office personnel as needed.
- Use Microsoft Office, state systems, and the internet to research and evaluate information and resolve issues.
- Participate in quality assurance processes and testing for assigned licensing systems.
- Monitor system performance and participate in system version testing and releases with team members.
- Consolidate and appropriately document testing findings.
- Assist staff, the public, and license agents with questions, data, and transactions related to licensing, permitting, and customer services.
- Coordinate with internal teams on developing and refining training materials and data needs.
- Respond accurately and promptly to internal and external system requests or needs.
- Assist with office-wide administrative functions, including preparation for quarterly Commission Meetings, staff meetings, events, and coordination of additional needs during high-demand periods.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
