Goodwill Supervisor

Easterseals-Goodwill Northern Rocky Mountain • Rexburg, ID

1d

About The Position

The Goodwill Supervisor supports production, retail, and donation door operations as needed and may serve as the Supervisor in Charge of the entire facility. The role is responsible for ensuring a high level of guest and donor service and for uniformly enforcing Easterseals-Goodwill policies and procedures. Cross-training is required in all aspects of Goodwill, and duties are performed according to ESGW's established Best Practices.

Goodwill sites face changing and unpredictable demands, particularly related to donation volume and moving goods efficiently through processing and retail. The supervisor is expected to respond to these needs, take initiative, and move between assignments as priorities change. The role may supervise Donation Door activities and must assist across retail, production, and donation door operations. Flexible scheduling, including evenings and weekends, is required.

Requirements

• Must be cross-trained and assist in all aspects of retail, production, and/or Donation Door operations.
• Must be able to work flexible hours, including evenings and weekends.
• Must be physically and mentally able to perform all job requirements.
• Must be able to move independently or with reasonable accommodation within the facility and community.
• Must be able to lift and carry 20–100 pounds with team lifting or mechanical assistance.
• Must be able to stand, stoop, bend, or carry for the entire shift.
• Must tolerate extreme changes in temperature and humidity.
• Must complete a background check; criminal convictions do not automatically bar employment.

Nice To Haves

• Previous supervisory experience preferred.

Responsibilities

• Support production, retail, and donation door operations as needed.
• Serve at times as Supervisor in Charge of the entire facility.
• Ensure a high level of guest and donor service.
• Ensure Easterseals-Goodwill policies and procedures are uniformly enforced and followed.
• Cross-train in and assist with all aspects of retail, production, and donation door operations.
• Respond to changing operational needs, take initiative, and move between assignments as priorities change.
• Supervise Goodwill Donation Door activities as required or assigned.
• Develop a superior workforce through coaching conversations, feedback, and requests for Manager action when staff fail to meet expectations.
• Motivate and engage the team, setting a positive example.
• Perform duties according to ESGW's established Best Practices.

Benefits

• Medical, vision, dental, and voluntary products
• Paid Time Off (PTO)
• 401(k) retirement plan with up to 4% contribution
• Tuition assistance
• Flexible Spending and Health Savings Accounts
• 10% discount on ESGW services
• Employee Wellness Program
• 30% discount at Goodwill stores
• Potential eligibility for Public Service Loan Forgiveness on qualifying loans under specific terms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed