GME Administration & Operations Manager

Stanford Health Care•Stanford, CA
•$69 - $91•Hybrid

About The Position

The GME Administration & Operations Manager supports Stanford Health Care’s Department of Graduate Medical Education (GME) by leading and coordinating complex operational projects, systems, reporting, compliance activities, digital transformation, and strategic initiatives. The role partners with GME leadership, institutional departments, and external stakeholders to optimize business processes, monitor operational and compliance performance, and ensure resources are effectively utilized. The position coordinates department projects and GME-related systems, databases, and reporting tools; develops operational dashboards and uses data analytics to monitor performance, compliance, financial trends, and leadership reporting needs. It also leads technology and digital transformation projects, manages moonlighting approvals, supports contract and affiliation-agreement tracking, oversees resident training compliance and visiting-resident onboarding, and contributes to risk management and quality-improvement work. This is a full-time, day-shift position based at Stanford Health Care, with a hybrid workplace designation. The role requires a bachelor’s degree and five years of progressively responsible, directly related experience.

Requirements

  • Bachelor’s degree in a work-related discipline or field from an accredited college or university.
  • Five years of progressively responsible and directly related work experience.
  • Ability to assess and respond to logistical, administrative, operational, and strategic needs of the department.
  • Ability to conceptualize, plan, organize, coordinate, and manage major projects or departmental functions.
  • Ability to analyze operational data for institutional decision-making.
  • Demonstrated ability to build dashboards in Microsoft Power BI, Tableau, or comparable tools.
  • Advanced proficiency in Microsoft Office Suite.
  • Strong Excel skills.
  • Strong written, verbal, presentation, and interpersonal communication skills.
  • Ability to build productive relationships with senior leaders.
  • Ability to work independently, exercise initiative, and make appropriate decisions within established policies and scope of responsibility.
  • Knowledge of business intelligence, data visualization, workflow automation, and process-improvement principles.
  • Commitment to Stanford Health Care’s C-I-CARE standards and patient- and family-centered experience pillars.

Responsibilities

  • Coordinate departmental projects and ensure company resources are used appropriately.
  • Coordinate implementation and optimization of GME-related systems, databases, and reporting tools.
  • Develop and maintain GME operational dashboards using business intelligence and reporting tools such as Power BI, Tableau, Excel, or enterprise reporting platforms.
  • Use operational dashboards and data analytics to monitor key performance indicators, program operations, compliance metrics, financial trends, and leadership reporting needs.
  • Partner with GME leadership to identify operational risks and develop mitigation strategies.
  • Prepare business cases, presentations, dashboards, and reports for GME leadership and institutional stakeholders.
  • Lead GME technology and digital transformation projects with the Senior Director of Operations and Executive Director.
  • Manage the GME moonlighting approval process, ensuring requests are reviewed, documented, and approved in accordance with institutional policies, ACGME requirements, work-hour regulations, and applicable guidelines.
  • Work with the Executive Director on Office of General Counsel projects, including management and tracking of affiliation agreements and other contracts.
  • Manage Resident HealthStream module assignments, completion tracking, compliance monitoring, and reporting; coordinate with GME leadership and relevant departments to ensure residents and fellows complete required training on time.
  • Support projects and requests related to Risk Management.
  • Manage visiting resident onboarding.
  • Perform other operational or quality-improvement projects and duties as assigned.
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