GME Program Manager I

Cleveland Clinic

3d•Onsite

About The Position

The GME Program Manager I manages initiatives and coordinates the day-to-day operations and administration of three small fellowship programs within Cleveland Clinic’s Women’s & Children’s Institute: the Pediatric Infectious Disease Fellowship, Pediatric Hospital Medicine Fellowship, and OB-GYN Hospitalist Fellowship. The role develops systems and procedures intended to enhance patient care and supports fellows, program directors, and associate program directors while ensuring academic timelines and program requirements are met. The position is based at Cleveland Clinic Main Campus and is onsite five days per week, working in both OB-GYN and Pediatrics spaces at least one day per week. There may be an opportunity to transition to a hybrid schedule after 3–6 months. The schedule is days, 8:00 a.m. to 4:30 p.m.

Requirements

One of the following education and experience combinations: a bachelor’s degree in Business Administration, Healthcare Administration, or a related field and two years of experience in project management, data analysis, and systems training; an associate degree and four years of experience; a master’s degree and one year of experience; or a high school diploma/GED and six years of experience.
Knowledge of statistical and financial analysis, primary research, and business plan development.

Nice To Haves

Experience in a healthcare setting.
Technology background using Outlook, SharePoint, Excel, Qgenda, oracleGME, or UME experience.
Experience in higher education, undergraduate medical education, residency, or fellowship programs.
ACGME experience.

Responsibilities

Develop, implement, manage, and maintain operational systems and activities.
Serve as a liaison with all levels of the organization and the outside community.
Manage multiple priorities and projects with competing deadlines and allocate time to meet completion requirements.
Serve as a coach and mentor for other positions in the department.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.
Serve as a primary point of contact for fellows and provide ongoing program support.
Partner with program directors and associate program directors to coordinate program activities.
Maintain academic timelines and ensure program requirements and deadlines are met.
Monitor compliance with GME, institutional, and accrediting body requirements, including ACGME standards.
Coordinate program activities across Pediatrics and OB-GYN locations.
Work independently to manage competing priorities and resolve routine operational issues.
Use organizational technology and systems to maintain program information and support administrative processes.
Perform other duties as assigned.