(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Albuquerque, NM

14d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams, supports store operations and company initiatives, and drives customer service, sales, and financial performance in a designated store area. The role includes coaching associates through training, store tours, feedback, and clear communication; implementing business solutions and company changes; and modeling Walmart’s One Best Way service standards. The Coach oversees merchandise presentation, seasonal transitions, inventory flow, budgeting, expense control, and shrink mitigation to help achieve sales and profit goals. The position also hires, trains, mentors, recognizes, and develops associates; coordinates work and initiatives with stakeholders; addresses improvement opportunities; and ensures compliance with company policies, values, ethics, and operational practices. The role is expected to foster belonging, integrity, customer focus, continuous learning, and improvement.

Requirements

Meet one of the following education or experience combinations: two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop teams; conduct store tours, listen to associates, and provide feedback.
Communicate and collaborate with associates at all levels regarding store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model and support exceptional customer service by following Walmart's One Best Way service model and supporting customer service initiatives.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve the customer experience.
Drive sales and financial performance for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; set expectations and promote a sense of belonging.
Recruit and develop qualified associates to meet staffing needs and support company growth.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and integrity standards.
Support Walmart's goal of becoming a regenerative company through positive impact, belonging, waste reduction, and local giving.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.