(USA) GM Coach (Non-Complex) - WM Store 185 Gainesville, TX

Walmart•Gainesville, TX

7d•Onsite

About The Position

The GM Coach leads and develops teams while driving customer service, sales, and financial performance in a designated store area. The role teaches, trains, and mentors associates; communicates expectations and company direction; supports change efforts; and creates a workplace where associates feel supported and able to thrive. The GM Coach models exceptional customer service, resolves customer concerns, supports community outreach initiatives, and leads improvements to the customer experience. The position reviews profit and loss results, assists with budgeting and forecasting, controls expenses, oversees merchandise presentation and inventory flow, and develops action plans to achieve sales and profit goals and mitigate shrink. The role supervises hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. It coordinates work with stakeholders, tracks progress toward goals, identifies improvement opportunities, and ensures compliance with company policies, values, ethics, and business practices. The position also supports Walmart's goal of becoming a regenerative company through actions such as creating belonging, eliminating waste, and participating in local giving. The annual salary range is $65,000 to $100,000, with annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation. Benefits include medical, dental, and vision coverage; 401(k); stock purchase; company-paid life insurance; paid time off and leave programs; short- and long-term disability; company discounts; Military Leave Pay; adoption and surrogacy expense reimbursement; and the Live Better U education benefit, subject to eligibility and plan terms.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and firearms-authorized training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; listen to associates, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Introduce and lead company change efforts, set clear expectations, and guide teams in implementing business solutions.
Model exceptional customer service and support customer service initiatives, community outreach, and resolution of customer needs, complaints, and issues.
Develop and implement action plans to correct deficiencies and improve the customer experience.
Drive sales and financial performance by reviewing profit and loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise hourly associates; assign duties, set expectations, provide recognition, and help meet staffing needs.
Build accountability, measure progress toward goals, maintain stakeholder relationships, and address improvement opportunities.
Ensure compliance with company policies and procedures and support the company's mission, values, ethics, and Open Door Policy.
Promote a culture of belonging, integrity, continuous learning, and continuous improvement; support Walmart's goal of becoming a regenerative company.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, and parental, family care, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
Annual or quarterly performance bonuses.
Regional Pay Zone or Complex Structure additional compensation may apply to certain positions.