(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Devils Lake, ND

6d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams while overseeing store operations in a designated business area. The role drives customer service, financial performance, sales, merchandise presentation, inventory flow, operational processes, and compliance with company policies. It also hires, trains, mentors, and supervises associates; sets expectations; recognizes contributions; and develops qualified talent. The coach coordinates initiatives with stakeholders, tracks progress toward goals, identifies improvement opportunities, and supports company change efforts and continuous learning. The role models Walmart’s values and service standards, builds inclusive and high-performing teams, promotes integrity and accountability, and makes customer-focused decisions using data and analysis. It supports customer and community initiatives, resolves customer issues, helps mitigate shrink, and contributes to Walmart’s goal of becoming a regenerative company. The position is based at the Walmart location at 1424 HWY 2 E, Devils Lake, North Dakota. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses and possible location- or position-based compensation. Benefits include health coverage, financial benefits, paid time off and leave, disability coverage, discounts, education benefits, and other programs; eligibility and terms may vary.

Requirements

At least 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
Complete all required job trainings and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates, including through store tours, active listening, and feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer service standards and support customer service and community outreach initiatives.
Resolve customer needs, complaints, and issues; develop action plans to address deficiencies and improve the customer experience.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, supervise, and recognize associates; assign duties, communicate expectations, promote belonging, and develop staffing capacity.
Coordinate job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company’s mission, values, ethics, and integrity standards.
Build trusting relationships, empower and develop talent, and recognize others’ contributions.
Use data, insights, and analysis to make decisions that balance short- and long-term priorities and consider customers and other stakeholders.
Encourage learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase plan
Company-paid life insurance
Paid time off, including sick leave
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit, with tuition, books, and fees paid for eligible programs
Performance-based bonus awards